Roto-Rooter Plumbing & Water Cleanup
336 South Main Street, Bel Air, Maryland, United States
About the Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup in Bel Air, Maryland is your go-to local plumber for all your plumbing needs. From emergency plumbing services to sump pump repairs, our licensed plumbers are available 24/7 to assist you. We specialize in drain cleaning, water heater repair, and water damage restoration services. Our experienced technicians are highly rated and Google Guaranteed, providing you with peace of mind. With free estimates, coupons, and no extra charge on weekends, Roto-Rooter is the reliable choice for all your plumbing and water cleanup needs in Bel Air and surrounding communities. Contact us at 410-836-3578 or visit our website to schedule service today.
Photos of Roto-Rooter Plumbing & Water Cleanup
336 S Main St Ste 2DE, Bel Air, MD 21014, United States
Reviews of Roto-Rooter Plumbing & Water Cleanup
"I wish I would have done my research….I had a tiny leak coming from the elbow connected to the sump pump. I was charged $475.00 for a few minutes of work and a 2.00 piece. He didn’t even test the sump pump to make sure it was not still leaking."
"The person who came out to the house was polite and likable. His intentions seemed good. However, he suggested we run as much water as possible to identify the problem, which resulted in sewage water overflowing literally into multiple rooms in our basement. This in turn necessitated me vacuuming sewage water out of house for over an hour, including moving storage tubs and dismantling our storage room. It shorted electricity. It created a nightmare of a problem. While I was handling the situation, he charged us $75 and left. Needless to say, I will never call them again."
"Criminal pricing. A minor clog that took 5 minutes to fix was $379. I can't imagine if this were to happen to someone living paycheck to paycheck. Don't make the mistake I made. Call around and find someone who charges reasonably in an already unreasonably priced economy. Sad... Called a competitor afterwards and the price is half what these guys charge. My fault in the end, but still just criminal on their part"
"I would recommend to NOT choose these people for any services you may need to receive for plumbing as they are rude, condescending and inefficient at repairs. I live in an apartment complex that leases them out for their plumbing and repair needs. Not only are there leaks galore and signs of water damage nearly everywhere in the apartment complex, but the people who operate their phone line are some of the rudest people I’ve had the displeasure of speaking with. Someone was dispatched yet again to one of the neighbors in my apartment complex for yet another time this week to operate on one of the numerous water and plumbing issues that are consistently present in our building despite them apparently having already worked on the issues before. They once again had to shut off the water supply to everyone in our building, and they kept it off for the entirety of the day. Not sure what repairs require everyone to need their water shut off for multiple days out of the week, but then when I called their number to see if someone from their company would know how much longer the water would be shut off for my building as it had been for the entirety of the day, the employee working their phone lines said in a rude and snarky manner “NOPE can’t help you with that, don’t know if it’s one of our people or not, ask one of your neighbors what’s going on if you wanna find out” then when I questioned why and stated I saw a vehicle of theirs out front, proceeded to rudely tell me they can’t tell me any information about the situation since it’s my apartment complex who placed the repair order and they don’t have to inform me of anything going on with my water situation despite the fact that their plumbers turned the water off and have proceeded to leave it off for the entirety of the day. If that even is true that they can’t inform me of any information pertaining to why they turned my water off and when to expect it to come back on despite the fact that it’s clearly their people out here who are dispatched and working on the water system, then at the very least they could hire better customer service representatives to politely explain that they cannot help with the matter and to give a better explanation than “I don’t know if it’s one of our people” as an answer to a question. I know there’s better plumbing establishments that your money could be spent on in the Bel Air area than here."
"The plumber that handled my crazy situation was terrific... instilled confidence that he would figure it out and fix it, thorough, seemed to care about doing a good job. Also he was clean-cut and well-spoken which was nice given that he arrived at 7pm and it was midnight by the time he finished (not his fault, just a complex job). My appt was actually for 9 to 11 am tomorrow morning but the dispatcher called me around 6pm and said they had availability tonight if I wanted service earlier, so I accepted. Glad I did... plumbing all working as it should now."
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