Eco-Cool HVAC, Heating, Air Conditioning & Refrigeration 150 Nichols Street, Bel Air, MD 21014

"What an honest and truthful company. Contacted the company through an internet search and to my surprise it turned out to be a goldmine search. Steve, the owner came out and diagnosed my AC Unit. He could have done a test and misc adjustment to jack up the repair cost. Instead, he washed down my cooling grid which was clogged with pollen and grass debris. That was the only problem. The unit cools even better now. Thanks for the honest work. You got my business from now on."

"We have had a service contract with Eco-Cool the last couple years and have found them to be knowledgeable, responsive and reliable. We've only had a reason to call them after hours once, and they offered to come out right away but as it wasn't a true emergency ended up coming out first thing the next morning. Through a conversation around the specifics of the issue, Joe was able to diagnose the cause and our A/C has run much more efficiently since he made some adjustments. I am grateful to have Eco-Cool in my area."

"This wonderful experience began with the outstanding customer service from Amy who answered my call and then continued with the most amazing technician Joe!! Not only did Joe walk me through what the issue was with my ac unit, but he also clearly explained what he would do to remedy the situation. He arrived early, working in the most thorough, clean and respectful way possible. Most importantly the quoted price did not change once the work was completed, there were no hidden or surprise fees. Not only do I recommend this company to everyone, I most certainly plan on using them again and again."

"Taking the time to write a review for Eco-Cool as once again today we received exceptional service from this company. We have used Eco-Cool for our heating and air-conditioning repairs for over 10 years for a total of 11 service calls and have been satisfied customers every time we have picked up the phone to request a repair. The response time from answering the call to appearing at our door has always been less than 24 hours, most parts have either been in stock or they were obtained the same day, and the work was thoroughly explained and performed expertly. The owner Steve Kroedel has trained his technicians well and we have always had a good experience with whomever responds to the service call, even Steve himself on occasion! Highly recommend this company for all of your HVAC needs."

"WOW!!! JUST WOW!!! Had an issue with my AC in my business. I called ECO-Cool and before I got off the phone there was already a tech on their way. Not only was he able to get us up and running, he throughly explained everything that he saw and what he did. I can't tell you how many times we ran into one of those look and replace type of companies. Definitely not the case here! Highly recommend!"