AVS Heating and Air Conditioning

"Came and started my fireplace today in first visit. I am very satisfied and will highly recommend this service company to anyone who needs service."

"First real snow of the winter and upon waking I realized our heating was not working. I immediately called AVS to see if we could get a representative out here. Although none were available to stop by in person, AVS connected me with Neil, one of their employees, via phone. I facetimed with Neil and he was able to help trouble shoot our furnace and eventually helped us get the pilot light back on and, voila, our heat was back up and running within the thirty minutes I had been talking with Neil. Quite happy with the service and big shoutout to Neil for helping us out!"

"Right as our first snow of the season hi (1/15/24) our heating stopped working. We couldn’t find anyone to help in this weather. When we contacted AVS, they connected us to Neil. He was patient and instructive, and even FaceTimed us to troubleshoot everything that could have been wrong with our thermostat or system. He eventually helped us figure it out. THANK YOU NEIL YOU'RE THE BEST !!!!!"

"Vastly Overpriced The gas sensor of a small heating unit in our apartment needed to be replaced. It took three attempts for them to eventually show up and they arrived with two technicians, which is unnecessary for a routine job like this. It took about one hour to do the replacement and also carry out maintenance on the side. They charged us a whopping $488, saying that the part was very expensive. But in reality, you can buy the part online for less than $25. I guess, they took advantage of me not being at home and only my son who is not experienced in dealing with contractors being there. I later called AVS's offices saying that the billing must be a mistake. However, they defended the price, claiming that it was normal and that they calculate internally with an hourly rate of $360. Again, you can search online what it usually costs to replace a gas sensor in the context of maintenance in the Washington area. It comes out as up to $200. So, unless you have extra money to spend, I would not recommend AVS--I will certainly never call them again. On the bright side, the heating works fine now. Hence, two stars and not just one."

"We have been customers of AVS Heating and Air Conditioning Company for many years, and have always been completely satisfied. Our VIP service appointment today exceeded my expectations. The service technician was so thorough and took the time to explain everything he was doing while serving our two air conditioning units. The information he shared allowed me to understand what he was doing and how things work and what to look out for. Great guidance. I was completely satisfied with the work Aneal did today and am a very satisfied VIP customer."