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Bowie Appliance Repair
8519 Chestnut Avenue, Bowie, Maryland, United States
About the Bowie Appliance Repair
Bowie Appliance Repair is a trusted repair service located at 8519 Chestnut Avenue in Bowie, Maryland. With years of experience, our skilled technicians are dedicated to providing top-quality repairs for all your household appliances. From refrigerators and ovens to washers and dryers, we have the expertise to get your appliances running smoothly again. Our friendly staff is committed to excellent customer service and ensuring your satisfaction. Contact Bowie Appliance Repair today for all your appliance repair needs.
8519 Chestnut Ave, Bowie, MD 20715, United States
Reviews of Bowie Appliance Repair
"Richard, the technician, who was very courteous, came out and diagnosed the main board as the problem. A new one was received and that did not correct the problem. He supposedly ordered another new one. After 4 weeks waiting for the part and the unit still not fixed I told him to forget it and return my money. He said he would put in for the refund. It still has not been refunded. I don't expect 100% refund. But a good portion is due, I feel, since they have not repaired the unit and they gave me a 90 day guarantee."
"I called the service and the technician arrived promptly. That’s where the positive experience ended. The technician spent about 5 minutes diagnosing the issue and determine the cause of the problem. He left and said he would contact me as soon as he got back to his shop with a price for the repair. Well it’s been over 24hrs since he left and no quote has been received. I called the number again and got a lady who spoke very little English and she transferred me to a voice mail. I guess I have to call another company to actually get the repair completed and Bowie Appliance Repair stole my money and did not work!!"
"This company is a scam. They are based out of Central America, and their “store front” in Bowie is an abandoned building. The repair man initially came to my house, looked at my dishwasher and determined which part it needed, and glanced at my mini fridge, which doesn’t even turn on, and somehow knew exactly what part it needed. They lied about when the part was being delivered, and for the past eleven days I have been played with costumer service being “helpful”, and technicians calling explaining what the delay is. I told them I want all of my money back, and I know I’ll never see that money again. This “business” is a shame. And a SCAM. if anyone has a different experience with them, I’d be intrigued to hear their story. I was told they would come on Monday to repair my dishwasher, but I’m not holding my breath."
"This is a company that should be investigated by the Maryland State's Attorney General's Office. It is a shell operation of dispatchers who (after several calls) send a independent contractor/newly arrived immigrant with little experience. My technician identified $350 of needed parts, and when replaced, mixed up the hot and cold water lines on our washer. When he came back for fixing this, he blamed the builder (really?), he then cross-threaded the hookup, and the water lines began leaking soon after he left I called for an emergency shut off, and he gave me the wrong instructions. At 4 am, I awoke and the area was flooded. As the washer was on 2nd floor, the dining room ceiling below was taken out, and the antique dining room furniture bathed. I asked the company for help, and even offered to pay for a 2nd technician. They refused, and told me it was a plumbing issue (really?). The emergency plumber arrived later ($000 more), and confirmed it was human error, hoses just not properly connected. We have started legal action with costs running perhaps $20,000 to $30,000. This is a rogue company. Avoid at all costs."
"The service technician didn't show up on time (and didn't call to say he was going to be late). I had to call the main business multiple times to try and get an update on when technician would come and they couldn't reach him. Once the technician came he did diagnose one problem (replace acutator assembly) her later identified (circuit boards which he indicated needed to be replaced), but that should have been determined in the beginning. I would not recommend this company, the technician didn't seem to be overly knowledgeable about what the issue was and when trying to initially schedule the appointment, it took a while because the scheduler wasn't entering my information in correctly and kept repeating back to me wrong information."
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