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Geek Squad
3100 14th Street Northwest, Washington, District of Columbia, United States
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About the Geek Squad
Geek Squad is a technology institution located at 3100 14th Street Northwest, Washington, District of Columbia, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you need help with installing or repairing products in your home, setting up your smart devices, or even repairing your phone or computer, Geek Squad is here to help.
Total Tech Support is a membership option that provides support for all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your tech needs, and create a customized plan for you. We also offer same-day Apple repair in many locations, as well as expert repair services for gaming consoles, cameras, and appliances.
Geek Squad offers a wide range of services, including TV mounting, Wi-Fi setup, virus removal, data recovery, and more. Our Agents are available 24/7, 365 days a year to assist you online, on the phone, in your home, or at Best Buy stores. Whether you need help setting up a new device, installing smart home technology, or repairing a broken appliance, Geek Squad has you covered.
Additionally, Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your products. Let Geek Squad help you get the most out of your technology and stay up-to-date on the latest innovations.
Photos of Geek Squad
3100 14th St NW Ste 203, Washington, DC 20010, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"False advertising. They don’t repair Apple products. Don’t come here. I made an appointment to have my phone repaired. Got there and was told that I have to take it to where I bought it. I said that’s not what the website says. Don’t go and waste your time like me."
"They don’t do anything for you but send things out. Something I couldn’t done by myself."
"Was told online they service apple products, wrote that I have an apple product in the problem description, but was turned away at the front desk for services and not contacted prior. The attendant also gave false information stating that my laptop could not be fixed by apple and they would refuse services because my computer was too old. I just contacted apple support and they informed me that her information was false and my laptop was able to be serviced. I wouldn’t trust going here, and I am upset that she gave false information."
"I had discovered his computer repair shop a few weeks ago while I was already inside the store looking to buy a cellphone. I remembered this place because I have an old Lenovo T430 laptop computer that has had a problem with the lid hinge. The e hinge is very loose, and even though it still functions, I have been concerned that one day the lid will no longer close properly. So I did a quick search on the Internet, and noticed this place has been receiving some negative feedback. I wasn't sure what to do,because most of the other computer repair shops were quite a distance to where I live. This place happens to be very close. So I figured I would give this place a try anyway. I went and spoke with the nice lady behind the desk and explained the situation. She indicated to me that the eir shop doesn't perform repairs on systems that are more than ten years old. But she was kind enough to give me some helpful suggestions about some repair shops who actually do fix older computers. I thought that she was helpful so I wanted to let people know that they are not hat bad!"
"Great experience! I promised myself I would not return to Best Buy because of a bad experience I recently had in Virginia, but the Geek Squad here was a totally different case. Abdul did an upgrade to SSD on my laptop right in front of me and explained the whole process as he was doing it. It tool less than 10 minutes! And the Geek Squad here didn't try to nickel and dime me like other locations with less than friendly staff. Leo helped me pick out the SSD and was really patient with me and didn't try to rush me into any buy which I really appreciated and ultimately, I ended up spending a bit more because of this and was happy to do it. Great guys, 5 stars!"
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