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Comprehensive Primary Care - Rockville Office
9715 Medical Center Drive, Rockville, Maryland, United States
About the Comprehensive Primary Care - Rockville Office
Comprehensive Primary Care - Rockville Office is a leading healthcare institution located at 9715 Medical Center Drive in Rockville, Maryland, United States. Our dedicated team of doctors and healthcare professionals provide comprehensive primary care services to patients of all ages. From routine check-ups to managing chronic conditions, we are committed to helping our patients achieve and maintain optimal health. Visit us at our Rockville office for personalized and compassionate healthcare services.
Photos of Comprehensive Primary Care - Rockville Office
9715 Medical Center Dr # 501, Rockville, MD 20850, United States
Opening hours of Comprehensive Primary Care - Rockville Office
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Comprehensive Primary Care - Rockville Office
"This morning I called to make an appointment with my PCP, usually a smooth process with nice front desk assistants or admin desk (idk their technical titles). However, this morning I got one named Jessie. Idk if this is her usual attitude and demeanor but she was incredibly short and rude. As I was scheduling an appointment, I asked her if (like the last 2 times I had called and made an appt) if the same request could be passed to my PCP for a temporary prescription since our appointment was so far out. Before I was even done explaining or stating the type of appointment that I wanted, Jessie interrupted me. She proceeded to talk over me before abruptly hanging up on me (transferring me, but it's the same message). She transferred me to a different line without even confirming my appointment with me. I called back and my first call was ignored. I called again and got Jessie on the second try. I stated that I had been hung up on to which she interrupted me with a horrific attitude "Ma'am I didn't hang up on you, I transferred you." I state that in doing so she did not confirm my appointment or give me a chance to explain why transferring me so abruptly was unhelpful. She tells me my appointment is in-person (which I did not want). I explain that I wanted tele-health and she then blamed me, stating "Well you didn't tell me that." It's hard to do so when you're interrupted and then hung up on. I attempt to say this, confirm my appointment, and once again try to explain my previous experience of being able to have the front desk send my message and get an understanding of what had changed this time, if there was anything different in their policies. But she didn't give me a chance as she then again interrupts me! Then she abruptly transfers me again! This time to a different assistant (maybe a superior idk - She didnt tell me her name) whom was also short with me but I figure that may possibly be due to whatever assumptions were made from Jessie's report of our conversation and her transferring me. Again, I don't know if this is her usual personality and attitude, or if even something about me asking her to send a quick message bothered her. But if you're scheduling an appointment here and get Jessie, hopefully you get her on a good day or are able to request a different scheduler."
"I absolutely do not recommend this practice. The scheduling staff is snarky and rude. Rosa asked me why would I like to see the doctor, I responded I need an office visit. She responded: “What exactly, we don’t do meet and greet with the doctors?” This response was so unnecessary. Why would I tell the scheduling person my medical history, additionally, if they can’t get BASIC CUSTOMER SERVICE right, how could I trust the doctors? I have called twice trying to reach her supervisor Christina Salinas, but I have not received a call back. Good Riddance!"
"I have been seeing Dr. Anurita Mendhiratta for ~10+ years. She is a wonderful and very caring physician. I trust her fully for my medical wellbeing/questions. Thanks!"
"I continue to be a patient of Comprehensive Primary Care because of the care that I receive. It is easy to get an appointment; the medical staff is caring and competent; all my questions are answered. The medical staff takes a holistic approach to my care so that all factors are considered to get me the best care."
"My most recent appointment was for follow-up labs. My lab draw was completed timely, professionally, and relatively pain free. I have been going to this office for my primary care for almost 20 years."
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