Flow Rite Inc
4995 Linganore View Drive, Monrovia, Maryland, United States
About the Flow Rite Inc
Flow Rite Inc is a reputable plumbing institution located at 4995 Linganore View Drive, Monrovia, Maryland, United States. With over 20 years of experience, Flow Rite Inc has been delivering fast, reliable, and high-quality plumbing services to residents and business owners in Montgomery, Frederick, Carroll, and Howard Counties. Our team of skilled professionals is dedicated to providing cost-effective solutions for all your plumbing needs. Contact us today to speak to our Service Representative and schedule an appointment.
Photos of Flow Rite Inc
4995 Linganore View Dr, Monrovia, MD 21770, United States
Opening hours of Flow Rite Inc
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Flow Rite Inc
"This company used to be great. I would not use them now. Took me 3 phone calls to set up an appointment to get 2 bags of neutralizer, and fix an outdoor faucet. I finally made the appointment only to have them cancel it at the end of the day. They told me they would call back and reschedule, and of course, they never did. When I called back they said they had Noone that could do the job. I never write reviews, but this was a total s#$% show. Don't waist your time with Flow Rite."
"Working with Flow Rite for our sump pump replacements was a completely miserable experience. We have two sump pumps on each side of the house (one high for expelling water directly onto grass as a back up and one low for expelling water through a pipe to the storm drainage system). We called Flow Rite when our RIGHT sided high level pump activated and was pumping water out onto our grass (indicating that the low pump was defective). They came promptly enough and were courteous upon arrival and work. They ended up replacing two of our four pumps, and we thought all was well. 24 hours later, the right high sump is still activating. 48 hours the right high sump pump is still activating. So we called Flow Rite back because the problem was not fixed. We were triaged over the phone by their managers. I said that we still had the same sump pump activating and they said if the lows weren't working it was a problem with the outflow tract being clogged and that I would have to dig up my yard to find and fix the clog. This was over the phone mind you without any in person diagnosis/trouble shooting. I asked them if they could scope our outflow tract and they said it would be impossible because it was so small. I have a six inch pipe as my outflow track running to the storm drain system which has been scoped before (see pictures). I know because my rain gutters empty directly into it AND I talked to my builder. Flow rite came back out on Saturday and did no further assessment of my sump pumps and placed extended pipes on my RIGHT outflow track (now my only working sump pump) so that a different part of my lawn was being ruined. There was no follow-up plan and when I called again for what the next step should be I was offered with no plan or advice except "call my builder" who I had already talked to. So then I hired another plumber and it turns out that they replaced the two sump pumps on the LEFT even though it was a problem with my right sided high-outflow. Not only that, but they had effectively jailed both floats on the left which they installed (one to the wall and one between the two sump pumps) so that NEITHER OF THE NEWLY INSTALLED SUMP PUMPS WERE FUNCTIONAL (see pictures). So they replaced two sump pumps on the wrong side, and installed them in a way so that neither worked. All for over 1500 dollars. When I called to figure out what the next steps were I was treated like a moron who had no clue what was going on with his own house. This experience delayed a final fix to our sump pump problem for two weeks, and both my wife and I were belittled and bullied along the way with telephone triage that was completely and obviously inaccurate for anyone who had seen our house's plumbing set up. This smears the border between incompetence and blatant consumer fraud. Save your self the headache and personal/partner meltdown and go with a different plumbing company in the DC area."
"We had a good experience with this company. The plumber was on time, courteous, and professional. The price per hour was competitive too. We had 2 faucets replaced and a toilet fixed. I am writing this the day after and everything is working perfectly so far."
"Custom Coatings & Designs was recommended by Flow Rite for one of their customers. Their customer had a leak in the basement, from a crack in the foundation and another around a water main sleeve. This all happens to be a foundation issue. Instead of Flow Rite making a quick sale, with superficial repairs, like a ton of companies do! Flow Rite had their customer contact a specialized foundation waterproofing and repair company, for a permanent solution on their foundation. This is the company I would use at my house if searching. This company has shown knowledge, integrity, and most of all putting their customer first!"
"Flow Rite was very helpful to us when we were doing a lot of work on our home during 2014 to put it on the market. The plumbers were very efficient, and they gave us a comprehensive quote before doing the work. The prices were reasonable. I would recommend their service."
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