Snell Home Services 21660 Ridgetop Circle, Sterling, VA 20166

"We had an emergency with our water heater busting and leaking late in the evening. I called Snell that night, and they were able to send a technician early the next morning to replace our water heater. In addition he identified some other related issues with the main cutoff valve, and was able to fix this and also fix a leak in our kitchen and replace the faucet. The technician, Brandon, was very courteous and knowledgable, addressing all our concerns and questions. Brandon was very hard working and completed the job in a very dedicated and professional manner. We are very pleased with the work he did for us, and for Snell promptly addressing our plumbing issues so quickly. We will definitely continue doing business with Snell."

"Recently, Snell performed repairs to our sump pump alarm and replaced the backup battery. Their response was fantastic. A service rep came the same day of our call. Logan quickly diagnosed the issue and performed a thorough inspection of the entire pump system. The required parts were ordered and installed within a week of the initial call. Snell is highly responsive and charges a fair price. We would definitely use them again and recommend the company."

"Snell replaced 2 systems in my home. I had some difficulty when initially installed. The first installers made a huge cut through a section of wall, cutting a stud unnecessarily! It was a most ridiculous error. However, an installation manager came out, reviewed the install and agreed that it needed a ”re-do”. A second team that I’d call the “A Team” came back and made quick work of the necessary details. Nathan Owsley and Howard Shifflett are the best. They are detailed, knowledgeable, professional and creative. Snell still needs to send a drywall repair to correct the initial install snafu. I’ll update my review once that’s complete. Stay tuned."

"Snell heating and AC were thoroughly professional with the installation of our HVAC units - they were highly skilled and knowledgeable- they communicated very well- explained what they were doing and why they were doing it - they did an outstanding job and i would highly recommend them- Gabe Schick, Ben Giboney, Dan Hokland and Alex Marquez were the team who did the installation. Their work reflected a high degree of craftsmanship. Excellent work - we are very pleased"

"Snell delivered exceptional and professional service like I have never experienced from a business. Michael, the technician, was an outstanding professional. He took his time diagnosing, repairing & replacing the damaged items in my HVAC system that were caused by faulty and improper maintenance by another contracted company that serviced my unit. Michael showed me all the damaged parts and the new parts he was replacing. He answered all my questions promptly and made excellent recommendations as to continued maintenance and optimal operating procedures. Michael covered his shoes while walking on my hardwood floors and cleaned up once finished. I’m highly satisfied with the professional work performed and have acquired them as my HVAC maintenance provider. I upmost recommend their services as their prices are comparable and within reason especially if you find yourself in need of emergency service. Try them, you won’t regret it. (I have added photos of the parts replaced and repaired)."