Garrett's Appliance Services 3698 Tunnel Hill Road, Seven Valleys, PA 17360

"Very happy with the service on our appliances with Garrett's. They installed our new dishwasher earlier in the year and no issues. We have a refrigerator with the ice maker inside the freezer that malfunction or wore out recently (Maytag is only 6 years old). Garrett's came to look at it and determined the issue immediately. We ordered a replacement and they installed it at a reasonable rate. Very friendly and accommodating each time."

"Mr. Garrett is a highly skilled and very experienced Appliance service Technician. He was recommended about 10 years ago to me by a friend and we would not call anyone else when we have a problem with our refrigerator, oven or any other appliance. His wife Mrs. Garrett handles his scheduling and office and is a delight to speak with. She is pleasant, knowledgeable and has great communication skills. She manages his schedule and when she commits to a day and time he will be there to take care of the problem!"

"I had my Samsung dryer repaired for not heating up three times in less than 7 months. Dave came to replace the whole thermal fuse twice and paid for the part. For the second time of service, the next day the dryer wasn’t heating up again! Dave recommended that I get a professional to clean dryer ducts. So I did. Service was within 30 day’s warranty and was informed by Mrs. Garret that no charge for the return repair. Dave charged another $100.70 on top of $160+ and $135 for replacing a thermal fuse. Dave knew exactly what needed repaired. The third time he came, and replaced the part. I found my dryer vent unconnected to vent and broken connector! I’m extremely upset! He expected me to run my dryer through the window and asked me to hire someone and install a new dryer exhaust vent?! I believe this man is purposefully taking advantage and take his time to charge me $90 per hour for something that can be done in 15-30 mins tops. He is taking advantage of women. This man is asking me to spend more money to fix a problem that he couldn’t! My dryer vent was cleaned out for an additional $286.20. I left a message for Mrs. Garret to return my call. I’m extremely disappointed and dissatisfied with the services provided and unable to use my dryer completely! This man also have a temper and anger issues. Beware! I will report to Better Business Bureau and expect a refund. I will also make sure that people are warned on all platforms of social media."

"Contacted company to repair washer and dryer. Washer is still unbalanced. Dryer repair was perfect. Would have liked to give them four stars but was treated rudely by office for bringing a concern brought to me by my tenants. I was asked by my tenants to contact the office but wasn't given a chance to explain. If I was given a chance to talk, I am sure it was a big misunderstanding. I did appreciate the staff for showing up and returning as promised. But now I will take their office rude suggestion to use my husband to make our repairs."

"I had an issue with my dishwasher so I called Mr Garrett. He came, quickly diagnosed the issue, ordered the part and came back to do the job. He is extremely nice personality wise and also did a great job repairing my appliance. I would highly recommend him to anyone"