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Afanasenka Aksana, MD
1860 Reisterstown Road, Pikesville, Maryland 21208
About the Afanasenka Aksana, MD
Afanasenka Aksana, MD is a reputable medical institution located at 1860 Reisterstown Road in Pikesville, Maryland. Dr. Afanasenka is a highly skilled and experienced doctor specializing in health services. Patients can expect top-notch medical care and personalized treatment plans at this institution. Whether you're in need of routine check-ups, medical consultations, or specialized treatments, Dr. Afanasenka and her team are dedicated to providing the best possible care for their patients. Visit Afanasenka Aksana, MD for all your health needs in Pikesville, Maryland.
Photos of Afanasenka Aksana, MD
1860 Reisterstown Rd, Pikesville, MD 21208, United States
Opening hours of Afanasenka Aksana, MD
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 14:00
Sunday:
08:00 - 14:00
Reviews of Afanasenka Aksana, MD
"I visited Dr. Afanasenka twice. The first time I came for my appt only to see the We Moved sign. The office did not mention that they moved a few days prior. I made an appt online where the old address was listed. Google Maps search results came up with the old address so there was no way for patients to know of the change. It's extremely unprofessional to not notify patients that their appt is going to be at another location. They rarely pick up the phone. I had to call more than a dozen times about sending them a form. It's either no response or someone picks up and transfers your call to "another dept" where nobody picks up. It took a couple of hours to get through. During the call, I told them my appt is at the Pikesville location, and nobody cared to mention that the Pikesville location is closed now. When I arrived, I called to ask if I should drive to the new place or if it was too late. Of course, no one picked up. I left a message - no callback. When I arrived at their new location, two men were standing in front of the building trying to figure out where Ste 10 was. I called again, got through after 2 calls and 1 transfer, and was told it was in the back and we all could finally get there. I was originally on time, got there 30 minutes late, and saw a doctor in 45 minutes. My general impression was that the office is highly disorganized. When I told them about not being warned that they moved, I got no reaction, no apology, nothing. I'm not sure I would choose them as my PCP in the future because of how difficult it is to get through. Not only did it take me a couple of hours to confirm they got the form, they told me that they didn't, so I sent it twice - still nothing. I told them to check their spam folder, and that solved it. They don't know basic stuff. My surgeon could not get the clearance form for 2 weeks after I asked them to send it ASAP, and they confirmed that it'd be sent out the next day. They just forgot about it. This review is about Dr. Afanasenka's office. Even though the staff was polite, the level of disorganization is enough to look for another place. You can email the doctor on the patient portal, and that's convenient. I asked about some abnormal blood test results, she said they mean nothing. That's very common, physicians tend to dismiss most abnormal markers at a time when a serious condition can still be prevented. It's only when your results get very alarming, they go into action - prescribe strong medications with serious side effects. Conservative medicine is horrible at prevention. Nobody cares to check the cause of mild symptoms, even when a patient asks for it. They leave it until you are bad enough to get a drug. In this regard, I found the doctor to be the same as the 3 other physicians I had over the years. Go to them once a year and take care of your problems yourself. My son went there for a physical and got a $515 bill. My insurance confirmed that it was $53. They were provided the insurance information (without it you can't even get in). Then they lie that he is not covered and send a 10X bill to a patient. I went there again in a year because they had a nurse who took blood right there, without having to go to LabCorp next door. Most importantly, she managed to take blood painlessly and left no bruises. I was genuinely impressed. My veins are hard to find and phlebotomists always have trouble with them. Unfortunately, they didn't offer to take blood there anymore. I went to the next-door LabCorp where they blew my veins in both arms and still didn't manage to get blood. My second visit was fine, Dr. Afanasenka listened to what I had to say, I got my MRI referral."
"Dr. Aksana is very professional, capable and caring doctor. Your appointment would be with the doctor that would listen, think and decide on best course of action. You probably forgot what that feels like by now as many current doctors spend most of the 15min they have for you by typing in their laptops instead of paying attention to you. Familiar? Well with Dr. Aksana you will have undivided attention. What a breath of fresh air mixed with "old school" feeling. Consider yourself lucky as you stumbled upon a real doctor. Stay well and healthy!"
"Great Doctor Who gets right to the point of what you need be at lab tests Etc. and takes care of it right away A+!"
"Short wait time. Caring staff. The doctor was thorough in her exam. Sent me for tests to rule out serious issues."
"Very attentive. Dr. Aksana listened to my concerns thoroughly, had a plan of action developed and did not dismiss me like other doctors. Recommended!"
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