PetSmart Grooming

"Great experience this trip, Drea did a wonderful job with my Jake!"

"The grooming experience was not the best. I have a puppy who had never been groomed. When I called they said he could get a full haircut, I specifically asked about whether or not he could get a full haircut since I had also called petco and they told me since he had never been groomed before that he would need to just come in for a bath, and get his face cleaned up. The girl i made the appointment with at petsmart said "he can get a full cut" When I arrived for the appointment they told me he can only get a bath, touch up his face and take out some of the mats. So obviously, the girl over the phone gave me wrong information.The girl who groomed him wasn't rude, but she wasn't super friendly either. When I walked in there was dog hair everywhere, I thought about canceling the appointment, but against my better judgement I still decided to give it a try. When they called me back I went in to the grooming salon. The groomer gave my a invoice and told me I had to pay at the register. They didn't even bring my dog out first so that I could see him. When she gave him to me, I asked how he did, and she said he threw up because he didn't like the dryer. I was kind of annoyed that I had to ask before she offered that information. You would think she would have told me that when I went in. If I never asked I wouldn't have known. When I got my dog in the car I noticed that one paws hair was longer than the other, and they cut way to much of his beard down. His legs at the bottom were shaved, and he was left with all of the rest of his hair since he couldn't get a "full cut" he smelled good, but as far as the $52 I spent, I didn't think it was worth it at all. Petsmart do better. I won't be bringing my dog back here."

"Knowledgeable staff they stock all items I need"