CVS

"An unexplained event in their system turned off auto-refills on my prescription. The pharmacist told me that she can’t enable auto-refills because the boxes on her screen are gray. The only solution offered was to give me a business card with the corporate customer support number. She adamantly refused to do anything or ask anyone herself to try to fix the issue. It’s my job to jump through hoops to be able to pay them money for my medicine."

"Criminally understaffed. Lines snaking through the cramped store as harried pharmacy workers try to pick up the slack of recent CVS closures in the area. Just another example of how CVS at the corporate level refuses to invest in Philadelphia."

"DO NOT USE THIS LOCATION! I thought I'd switch my pharmacy to my local CVS. I called on Saturday to have them transfer my prescriptions from my old pharmacy. Tuesday, I get an email saying that there was a problem. Wednesday, I spend 10 minutes on hold, but have to hang up without speaking to anyone because my lunch break was over. Friday, I call again, only to find out from a "substitute" pharmacist that my prescriptions aren't even in their system. Rude and inept, I will NEVER consider using this location again. I would give 0 stars if I could."

"This CVS pharmacy doesn't deserve one star, it has earned zero stars. The pharmacists have no customer service skills. They have no patience, are not helpful, rude and unpleasant. Their behavior is reflective of employees that don't like their job. I needed to speak to a pharmacist. I was put "on hold" for 45 minutes. I ended the call because I couldn't continue being on hold. Dealing with this pharmacy has always been frustrating and disappointing. Rite Aid is much better. I don't recommend this pharmacy."

"The pharmacist, Sam, is great! So helpful and knowledgeable. The store had some empty shelves but I attribute that to the fury before the flurry (impending snowstorm). The store is quiet and on the smaller side but well maintained and well located. There is no parking other than 1 hr street parking (if you can find it)."