CVS 6900 Lindbergh Boulevard, Philadelphia, PA 19142

"Went to the pharmacy, whenever I go there Ray is Always working hard hand making sure your questions are answered. He is polite, friendly, positive, helpful, and always working hard sometimes by himself.,Ray is a Keeper. He get to know you and your medication interactions."

"This CVS experience has been great so far working on transferring my prescriptions from Rite Aid they are going down hill fast, I believe they are overwhelmed and need some serious help"

"As a provider I'm deeply disappointed. I left a voicemail for a patient to get important eye drops and they said they never got the voicemail, meanwhile days have passed. I had no chance but to leave a VM simply because no one is answering the phones. I've been on the phone again for 15 mins to call it in again and still no one answering the phone. Either they are grossly understaffed or they are having some other managerial issues. I do not recommend going here if you want prompt service."

"This pharmacy apparently just refuses to answer the phone. I called twice today to speak to someone from the pharmacy-- on hold over 50 minutes and no one picked up."

"Complaint Regarding Service on [ On that day,10/20/2023 I visited your pharmacy at 8:30 AM to drop off a prescription for urgent pain medication. Despite the pharmacy opening at 9:00 AM, I kindly explained my situation to the staff member on duty and informed her that I would return at 9:30 AM to pick up my prescription. However, instead of addressing my request professionally, the staff member refused to engage with me, displaying a complete lack of courtesy and respect. As a customer, I believe in the importance of good customer service and professionalism, especially in a healthcare setting. My experience on that day left me feeling disrespected and neglected. I believe that every customer should be treated with care and consideration, regardless of the circumstances. I am writing this letter not only to express my dissatisfaction with the service I received but also to highlight the importance of upholding high standards of customer care in your establishment. I trust that this incident does not reflect the values and principles of your pharmacy, and I hope that it will be addressed appropriately. I kindly request that you investigate this matter and take any necessary steps to ensure that such incidents do not happen in the future. Your prompt attention to this issue will be greatly appreciated."