7-Eleven,

169 City Ave, Bala Cynwyd, PA 19004, United States

"Their customer service is very good.Fresh food available.Price of tobacco items is lowest"

"If I could rate this location ZERO stars I would. I have never been so disappointed in how an owner operates their chain. I pulled into this location to spend my hard earned money and the woman owner came to the side of my car yelling at me. I’m happy I didn’t even go inside yet. Very unprofessional and a supposedly religious woman. Do better!"

"Went in and bought a Muscle Milk with the most Protein for 5.99. Two Celsius drinks 2 for $4.50. A bag of Cheese Itz. And a Green Tea Arizona. I checked out after feeling watched by an Associate that came down my aisle and back to the Control Room or something. A Woman rushed me over and rang my items up but none showed on the Screen for Review. Asking for my Number for 7eleven Points. My Total came up past $15 but she gave me a whole $5 back in change. Mind you a Green Tea Arizona is $1. And Cheese Itz are no more than $2.50. This place is taking money very seriously and using the Community as fools to give them our every red cent. I gave them no argument because the money wasn't a thing but the Review is needed. DAMN SHAME"

"In consideration of my experience, paired with those in other reviews, I can only deduce that this location had an anti-black racism issue. Today, I was gifted 3 winning scratch-off tickets. I am not a gambler, so I have no idea how the ticket scanner works. The machine confirmed my tickets were winners, and I proceeded to cash them in. The male proprietor asked me how much the tickets were worth, to which I replied I was not sure. The woman proprietor then interjected from the sideline and began to sarcastically berate me about the amount the tickets were worth. I asked if they were able to check the value for me, to which she rudely continued to question my intellect. It was so denigrating that other customers in line left without purchasing their items. Instead of being serviced with respect and dignity, I was treated in a untenable fashion. This is especially disheartening, considering that I worked at a 7/11 as a teen, and never would have imagined treating my customers in such a way. In fact, many of my customers are friends and keep in touch over the decade since working there. You’re store had a serious climate and culture issue that needs immediate diversity and inclusion training. Without corrective action, I absolutely suggest to corporate that your franchise be revoked."

"The guy who works here is very rude and has no customer service skills at all. I was at the counter for about 2 minutes and he didn't acknowledge me as he was stocking items on the shelves. I was trying to buy a cup a coffee and and figured since he didn't care to take my purchase I started to walk out the door and he started yelling, "Hey, you need to pay for that!". I replied, "I thought it was free because you didn't care that I was standing at the counter all this time waiting to pay" Mind you, I was the only customer in the store at the time. So I went back and paid for the coffee that was stale anyway. I would never pay another cent in this store. People need to realize if you stop spending your money at places like these they will shut down due to not making any profits and that serves them right. It amazes me that a place like this is still running by whoever owns it. Shameful.."