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About the Walgreens
Walgreens is a one-stop shop located at 2310 Oregon Avenue in Philadelphia, Pennsylvania. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, food, health and wellness products. Whether you're looking for everyday essentials, prescription medications, or a quick snack, Walgreens has you covered. With a convenient location and friendly staff, Walgreens is the perfect place to meet all of your shopping needs.
Photos of Walgreens
2310 Oregon Ave, Philadelphia, PA 19145, United States
Reviews of Walgreens
"Today was my second unpleasant encounter with someone in the pharmacy named Donna. I have spoken with her before, and her demeanor was not customer friendly at all. However, today was the worst. I am in need of several meds being refilled and was trying to find out if I called in any meds because it’s been about a week. She only wanted to know specifically what meds I was looking for. And when I told her, I wasn’t sure what I had already ordered and I need to order more, she told me she was connecting me to the pharmacist and immediately put me on hold without a response from me. I was on hold for 20 minutes…Never have I been on hold with Walgreens that long in the past! So I hung up and called right back. Donna answered again and once again I tried to get the information I called about 20 minutes prior. Again, her tone was not nice AT ALL, and she was going to put me on hold, but I said to her, “Please do not put me on hold. I talked to you 20 minutes ago, and you said that I had to speak with the pharmacist and I was on hold for that entire 20 minutes.” Her response was that I did not talk to her. I said, “I did speak with you. I remember your voice, and unless you guys have another Donna with the same voice...” Her response was, “Maybe we do” and then put me on hold. After 10 minutes I hung up. I was not able to find a customer service phone number to the store, and I did not want to go through that experience again with Donna. So I called the 1-800 number."
"Pharmacy staff treated me rudely and unprofessionally. Not solution oriented. At one point I asked if one of the employees at the drive thru could try something to trouble shoot and she replied “why would I do that?” It took half an hour of back and forth to resolve something that ultimately took 10 minutes to actually complete. I won’t be returning and would recommend avoiding if possible."
"The colored lady in the pharmacy is so annoyed. I came back there twice in 2 days but my med wasn’t ready. The way she asked made me feel like I’m not welcomed. I was really mad and decided to switch to CVS."
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