Rite Aid

"Be wary this store will close at random times with no notice. In August 2023 a pharmacist refused to administer a shingles vaccine and COVID booster. There is an ugly security camera rig blocking the wheelchair accessible sidewalk."

"Horrible!! I received 2 text messages that my prescriptions were ready! Arrived at 1:30 the pharmacist screamed at me “We’re closed.” As she had 2 other customers checking out. RUDE! She made it like it was an inconvenience or total disruption to her to check me out for prescription. Because her break started at 1:30. When I began asking what time to come back she was already closing the gate. Not only will I not be using this pharmacy again but I will be speaking to the manager. It would have taken all but 30 seconds to get my prescription and clock out for break. As I am a manager too the customers should always come first. The screaming was unnecessary and ridiculous! It was a muslima woman screaming and younger african american girl on register ringing. She needs better customer service and training. 0/10 will not recommend. Calling my office now to change pharmacies."

"The pharmacist here has no reservation about talking to you like you are the biggest inconvenience in the world. I had just a couple of important questions about some of the over the counter medications and she talked to me with a lot of resentment and annoyance. It’s a shame because you are supposed to be able to approach your local pharmacist with questions about medications. I get that corporate pharmacy crushes the soul out of every pharmacist, but the moments they get away from their monitor and get to help educate/guide their local community are supposed to be what they got their degree for. I’ve worked in pharmacy before and I know what it can be like. I have also seen a large number of different pharmacists each positively interacting with the people who approach them with questions. For all of them, patient consultations were their favorite part because they were able to help patients when they were their most vulnerable. Not at this store. Don’t expect any empathy or politeness from the pharmacist. Don’t expect a positive interaction. Don’t expect stocked shelves. Don’t expect a clean environment. Go somewhere else, it’ll hopefully be a better experience."

"This evening I rushed to get to the pharmacy before they closed. My father does not like RiteAid at all. He hated the fact that I even asked the doctor to send this one prescription there but I needed to pick it up tonight and his pharmacy closes at 4pm. The pharmacist first told me that the insurance was not paying for it. Then when I offered to pay he said that the doctor had to call the pharmacy to acknowledge that he knows all of the medications he takes even though the doctor is the physician who writes all of his prescriptions. I told him that I have never heard anything more ridiculous in my life and asked for the supervisor information. He told me he was the supervisor and that he would give me 2 days worth of medication until they spoke with the doctor. I replied that did not make sense either because if you can give 2 days worth why can’t u give the entire quantity of what he wrote. He also then said the insurance did pay for it. I will never use this pharmacy again for my father."

"Pretty chaotic store. Lot of empty and disorganized shelves along with unpacked boxes everywhere. The messy nature of the store made it difficult to navigate even with easy to find signage. There was also a broken glass case near the front that nobody seemed bothered by. Still, I was able to find what I needed and staff was helpful."