Hot Topic,

6500 Springfield Mall, Springfield, VA 22150

"Everyone found stuff they wanted. Nice selection of shirts. Good size store. Definitely will go back again."

"A little lacking on some of the stuff that I was looking for, but overall well kept and very friendly staff."

"My partner along with I have shopped here for a couple of years. It used to be cramped and crowded before COVID-19 struck. It used to have a lot of name brand merchandise, but this Hot Topic seems to take more requests on Indie artists, which is fine. The employees are nice people, my last visit was January 29th, and it seems like that's when I noticed the drastic difference in the store. Everything was more organized and less cramped than it used to be. My partner along with I joked about how I missed it being more crowded. My only problems were that whenever I called asking about my application or my interview, none of the employees bothered introducing themselves on the phone. I had called multiple times just to check when my interview was, and when I got there it got delayed by thirty minutes. The assistant manager was an enjoyable lady and I felt less nervous around her during the interview. My only issue is the manager had been out during the 29th of January on Maternity leave. I called every week except for the past two weeks of this month, assuming they've hired someone else already."

"I went in to pick up my order that I had gotten shipped to this location. I asked a lady I was picking up an order. She had her lanyard on and was just standing there. The other lady said “she’s not on clock so you’re gonna have to wait”….. well…. If she wasn’t on clock then why have the lanyard on. The lady at the register seemed frustrated. But don’t take it out on customers. This is why I’m going to stay shopping at the Potomac Mills location, they give a better shopping experience. I work in retail, they really should give a better shopping experience. Cuz today… It was not it."