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Need It Now Courier of Maryland
98 Alco Place, Baltimore, Maryland, United States
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About the Need It Now Courier of Maryland
Need It Now Courier of Maryland is a reliable and efficient courier service located in Baltimore, Maryland. We specialize in delivering furniture and home goods to our customers with speed and care. Our team is dedicated to providing top-notch service and ensuring that your items arrive safely and on time. Visit us at 98 Alco Place for all your delivery needs.
Photos of Need It Now Courier of Maryland
98 Alco Pl, Baltimore, MD 21227, United States
Opening hours of Need It Now Courier of Maryland
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Need It Now Courier of Maryland
"Harry & Jose did a great job of quickly delivering our mattress. They called ten minutes before they arrived, assessed the situation upon arrival, carefully carried the mattress up to the second floor, and were out in less than ten minutes. Thanks, guys!"
"I wanted to write a review specifically because when I first looked up this courier (once I discovered they were the ones delivering my couch ordered through BJs), I saw the negative reviews and immediately assumed I would have a very terrible time. BJs had already left me unbelievably frustrated so I was prepared for the final delivery to go terribly as well. It did not. They called me yesterday to let me know they were preparing to schedule the delivery of the couch, but I missed the call because I was in a work meeting. I called back about 10 minutes later, they connected me to the person in charge of my delivery and he informed me he could deliver it to me the next day. That afternoon, I was more specifically informed that it would come between 12 and 4pm today. Today around 11 am, I got a call that they would come in the next 45 minutes. In about an hour, I had a couch in my living room, fully assembled. Zero problems. Again, specifically writing this review because I expected it to go terribly and was surprised that it went excellently. Thanks, folks, for making the delivery painless!"
"I had a couch delivered this afternoon and was beyond frustrated and disappointed with the delivery men. The couch was too tall to slide into the elevator and they made no attempt to try other angles. Instead, the lead man repeatedly told me I had only paid for “threshold delivery,” which to my understanding meant the threshold of my apartment, not the apartment building. I live on the third floor and he only offered to take it up the stairs after he had me sign the paperwork saying the delivery was completed. I told him the couch would fit up the stairwell and asked how much it would cost. I was told $150 and then I asked how to pay. The man told me I would have to pay in cash and I asked if he had venmo. He said no and repeated that I would have to pay him cash, which made me incredibly uncomfortable. I told him I didn’t have cash on hand and to leave the couch and I would make other arrangements. His behavior went beyond rude and unprofessional."
"I would leave negative stars if I could. Their unprofessionalism is astounding. I ordered a couch from zGallerie and paid $200 for the delivery which turned out to be a nightmare. It shipped after 4 weeks but still has not been delivered after 7 because of this absolutely incompetent delivery service. They refused to work around my work schedule with me so that someone would be home to receive the couch. I work 6-12 M-F, and of course they don't do weekend deliveries. But they kept telling me they can't guarantee a certain delivery time. I had to leave multiple voicemails in order to reschedule the initial delivery day, and these people never got back to me and sent the delivery crew to my apartment complex while I was at work anyway (I can't check my phone while at my job, it must be left in my car). Then I finally got ahold of them again and rescheduled for a Monday. They told me they would call me with a 4-hr delivery window on Friday evening but that call never came, so I had to ask my boss if I could take Monday off of work in order to be home whenever they showed up. And guess what? They didn't. And when I called, they said the "paperwork was misfiled" and my couch didn't even make it on the truck, even though I received a confirmation email. So I couldn't even get the couch on the one day where I was wide open. These people are morons and what should have been a simple transaction has been the biggest customer service ordeal I've ever experienced."
"I'm shocked by the low ratings and reviews . This company delivered a mattress to me that I ordered online. I was wary at first because I had no control over selecting the delivery service. I had no reason to worry. They kept me informed the entire time. The delivery was scheduled with ease and delivered when they said it would be. They were friendly and helpful. I'd have no problem recommending them or using them again."
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