DHL Express ServicePoint
1328 Charwood Road, Hanover, Maryland, United States
About the DHL Express ServicePoint
DHL Express ServicePoint located at 1328 Charwood Road in Hanover, Maryland, United States offers convenient and reliable shipping services. With the Promo Code GREEN40, customers can save 40% on international shipments. Customers must bring a valid government-issued photo ID when sending or picking up a shipment. Shipments of value require proof of value and other necessary documents. Duties and taxes may need to be paid by the receiver at the destination. DHL Express is known for its fast transit times, but this is subject to local Customs processes. The institution has the right to inspect shipments for safety and security reasons. Certain restrictions apply to shipping electronics with lithium batteries. Customers can use their own packaging but should leave it unsealed for inspection. DHL Express is the No. 1 World's Best Workplace for 2022.
Photos of DHL Express ServicePoint
1328 Charwood Rd, Hanover, MD 21076, United States
Opening hours of DHL Express ServicePoint
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of DHL Express ServicePoint
"This was one of the worst experiences I have had with a delivery service. Firstly, I never asked for signature required and the driver said no one was home however, my husband was home. No one never came. Also I called customer service no one could help nor track my shipment. I still do not have my delivery and it should have been here on Dec. 18, and it is now Dec. 27th. and still no delivery!!! It was my granddaughters Christmas gift. I would never recommend this delivery service."
"I’m set to get married today but unfortunately this has been a horrible experience due to me not receiving my DHL package in time. The original delivery date was set for 12/11/23. I stayed home from work with hopes I would be able to receive my package and monitored the cameras and doors for the day. I received a notification later on 12/11/23 at about 2:40 pm stating a delivery attempt was made but no one was available. That wasn’t true because no delivery attempt was made in fact my security cameras can confirm that. I contacted customer service with hopes I would receive my package the following day on 12/12/23 ,however that didn’t happen. I called customer service again I was assured my package would be delivered the next business day on 12/13/23 that didn’t happen. I was told ok it will be delivered on 12/14/23 and again no package . I need an update on where the package is . This has already caused great stress to me on a day that should’ve filled with happiness. Today 12/15/23 still no update or communication on when the package will come . I’m constantly being told they are waiting for the service center to respond."
"I was on my way home from work and I live down a back road that has a lot of twists and turns. All of the sudden I see a yellow van speeding up behind me. The speed limit is around 35 on this road. The van sped up behind me, passed me (in a no passing zone) and almost ran me off the road. It was terrifying. The van had MD tags. I tried calling customer service and their store in Maryland and no answer, every single time. These people should NOT be on the road! There was NO reason for that! I’m so so happy that they did not cause a car crash."
"The tall gentleman was super helpful if this man isn’t a supervisor please make him one! Or give him a raise he went out of his way to assist me with receiving my package! People like this guy will keep you in good business with large companies!"
"DHL Express on Charwood Rd is top notch in customer service. Amazing representative at counter made my transaction seamless. I will always try here first because they put customer needs first and offer a discount for bringing it directly to service site. They have some phenomenal staff at this location. Positives attitudes and surpassing my expectations."
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