United States Postal Service

"This little post office has the best employees working there. They are so friendly and efficient! Anything I have mailed/shipped from there made it to its destination on time and intact. It hasn't ever been "busy" when I've stopped by - usually no wait, or maybe one customer ahead, but they are done swiftly. This is very different than the Westminster post office, which has nice enough employees but they are SLOW - like weirdly slow. And it's very busy there with quite the customer cast of characters.... The Eldersburg post office is not as bad, unless you get the one nasty man that makes inappropriate comments and messes with your packages (however, I am not sure if he is still there - I stopped using that office years ago due to my experiences with him). And the Union Bridge post office is not busy but is a cluttered mess. So I'd highly recommend the New Windsor post office if you're nearby."

"I had never used this post office because I live in Westminster, but today I was passing by an hour before they opened and figured I’d run in to see if they had a kiosk I could use. I tried the door and to my surprise it was unlocked and Stacy was already inside working to get the office ready for the day. I had my baby in my hip and she immediately offered to help despite the fact that they weren’t yet open saving me an extra trip out to the Westminster post office. She even called me an hour later to follow up and let me know she had verified the postage on the scale and mailed out my envelopes! I will definitely be going to this office for all my future post office needs!"

"I used to bypass this office to go to Union Bridge b/c of the old post master. Ed is now gone and things have really turned around 180 degrees. Everyone on staff is a shining example of what the USPS could and should be."

"I love the New Windsor Post Office! We had difficulty with a package being forwarded due to a move. They provided quick service, helped us locate the package, and got it to us within a day. They actually answer the phone when you call and are always willing to help. They are pleasant and happy and you can tell they care about their community members!"

"By far the worst post office in the entire USPS. The post master ED is dumber than a box of rocks. He will instantly send a package back to a sender vs double checking that the correct business address on the package is a real address. Then he will fail to check that the same business address that gets mail daily is on a mail delivery route not a PO box like the rest of the town has. I would like to know how he has worked there 3 years as post master and not know his territory that he is responsible for. His excuse to me was "I am not from the area, I live in PA, so how would I know" How did you even get this job???"