Foreign Service Benefit Plan
1620 L Street Northwest, Washington, District of Columbia, United States
About the Foreign Service Benefit Plan
The Foreign Service Benefit Plan is a health insurance agency located at 1620 L Street Northwest in Washington, District of Columbia, United States. As a provider of insurance benefits for members of the foreign service community, this institution offers comprehensive coverage and support to ensure the well-being of those serving abroad. With a focus on quality care and personalized service, the Foreign Service Benefit Plan is dedicated to meeting the unique needs of its members and their families.
1620 L St NW #800, Washington, DC 20036, United States
Opening hours of Foreign Service Benefit Plan
Monday:
07:00 - 21:30
Tuesday:
07:00 - 21:30
Wednesday:
07:00 - 21:30
Thursday:
07:00 - 21:30
Friday:
07:00 - 21:30
Saturday:
07:00 - 21:30
Sunday:
Closed
Reviews of Foreign Service Benefit Plan
"I’ve been a member for decades and experienced their rapid decline in recent years. High numbers of denials of anything expensive, including overseas. Terrible customer service. Not uncommon to wait on hold for 30+ minutes to get a different story each time you call (at your long distance expense). They tell you they’ll get back to you and don’t. Aetna seems to be the big dog wagging the little AFSPA tail. It shouldn’t be this way. Also DOD and DHS should never have been allowed to join the FSBP. This has really hurt customer service. I saw something on the web about the FSBP having among the highest claim denial appeal rates in the FEHB program. I tried to verify this but couldn’t. It’s really sad for folks like me overseas who had come to feel comfortable knowing they had our back, pride even. Not now. They don’t have your back. Don’t let the massage and other gimmicks fool you. You could end up out many thousands of dollars having spent countless hours dealing with it."
"Horrible customer service"
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