Roadrunner Transportation System

"I honestly have to give 5 stars 10 if I could. I was leary at 1st when I read these bad reviews but this company did a great wonderful job. Kept me informed of my package tracking call to schedule the appointment called within 30 minutes of delivery and was here promptly. Great"

"Horrible experience. ZERO communication. Waited all day for my vehicle, despite waiting twice for more than 45 minutes to speak with a representative who assured me it would be here today. Now on the phone waiting for 44 minutes and no one answering. They seem to have no idea at all what the status of your delivery is. My next call is to the Virginia State police to report the vehicle stolen. I really messed up using this company. I wish I would have read the reviews. I never would have used this company and now I deeply regret it."

"WORST SERVICE!! Rude and combative even over email. They refused to give the corporate number and the supervisor had worst attitude. They pranked call me later today to ask what I was going to do about it because I was upset they refused to give out higher up or another person for formal complaint. DO NOT RECOMMEND!!! I’m even reporting it to the military to not recommend it to other families. I wish I read the reviews that already gave this company terrible reviews."

"I would give a negative if I could. Rude guy named Marvin delivered a whole ton of boxes and refused to bring them in my store. Instead he told my 2, 18 year old girls to carry them! There's no steps or hill. Its flat and it was only a few extra feet on his part to bring it through the doorway so not to block the walkway as other shops are next to me. Definitely calling the companies and warning them never to use this company. Shame on you!"

"truly a horrible experience. We purchased some very expensive machinery in Philadelphia to be delivered to Washington DC... a 2 hour drive away, WITH TRAFFIC... We are still waiting for it almost a month later.... After first claiming to not have picked up our shipment, it was subsequently sent to a wrong delivery address, then to their Chicago warehouse (by RAIL!); where its sat for 3 weeks, and STILL no call to deliver. It has been in Maryland for the past 3 days, with no movement or effort to deliver. Absolutely a horrible experience. Will update this review when/if the equipment arrives."