The Rivah,

49 South Main Street, Kilmarnock, VA 22482

"One of my favorite local shops to visit. Always buy something. Such a big and varied selection of items. Love the sweatshirts, jewelry, handbags, flags, home and body scents. Always bringing in new stock. Browse slowly or you might miss a great buy!"

"I didn't wear a mask and never had an issue. Now this was after Youngkin took over so that might have had something to do with it but the lady there was super nice and never said a word about me not wearing one. Great customer service too and really great clearance deals. Maybe they just realized that mask actually didn't impact anything in the first place?"

"Loves this place! Love all the nautical choiices in jewelry, serving dishes and other items for kitchen and dinning. I love their clothes the best, colorful choices for summer and very well made. Can't go wrong with this store if you need something for yourself or a gift or just want to browse."

"I have recently been to this store on several occasions to experience horrible customer service. I understand about wearing masks, I’ve been wearing one since April for my job. As I was walking around with a few friends from out of town, my mask slipped down my nose. I was immediately told to wear my mask right!!!!! I just recently moved here and was excited about this store and merchandise! I will never buy anything from either of your businesses or bring any of my visitors there. I want to support local businesses here in Kilmarnock and I will the other shops that treat their customers with respect! Plus, you can online purchase these same items from other boutiques!"

"I went to visit this store yesterday with friends....we went to try and support local businesses during the pandemic. We ended up spending quite a bit of $$ in the town, but, after the rude greeting at the entrance and being asked, in a rude way to wear our masks properly, which we were, but, one of my friends has high anxiety and had pulled hers down slightly for a few seconds to breathe for a bit, her mouth completely covered (not only does she have anxiety, but, other health issues that are hindered by the mask), we decided to spend our time and $$ in stores that were over the top nice and appreciative. Keep in mind, all of us had masks on as we entered. After entering we were told that we must clean our hands to enter, (like we were dirty), I am 100% about offering hand sanitizer and shops that had it available to use, we so appreciated it. I own a retail shop myself and have for 20 years, and I have hand sanitizer and masks available, but, I would never treat my customers this way. I felt very uncomfortable, and not welcomed there. I truly hope that they will consider their approach with people trying to support their small business."