Central Transport

"Horrible!!! They sound nice on the phone like they are going to help you and then NOTHING!!!! Gave me the run around for two weeks. I have yet to receive my order. They moved the delivery day and time each day midday so you wait, adjust your schedule, put your life on hold, only have them no show. The worst part is I ordered my product through Home Depot and they are a third party contractor for them. Home Depot wont help me either but they sure tool my $1,800."

"Took off work to accept a delivery of a mini split unit. Suppose to show 8-1000 in morning never showed. Said driver did not have a lift gate. They were told that we had a fork lift at the site. Wasted a whole day off from work. I will never use this company again. And if anyone asks I will not recommend them either."

"This company and the people have been terrible. I do not recommend letting them handle your packages. It has been very unorganized, and I can't get a response on where my work benches are that I ordered from Global Industrial. I have been told several times that they can't get a hold of dispatch and they were going to call me with an update on scheduling my appointment to drop off the items. I have not received any calls and they have not scheduled any appointments. They were originally on their tracker on their website, going to deliver last Thursday. Then updated to yesterday. Now they just updated it for next Tuesday delivery 6 more days from now! Terrible communication and the worst logistics company I have ever dealt with. I don't leave many reviews, but beware of who your ordering from which company they are using for transportation. DO NOT use them fair warning."

"I usually don't leave negative reviews. Always been the kind of "nothing good to say, say nothing at all" type. Here's my story: Ordered a package that was on a standard sized pallet. The driver refused to deliver because of a sign 4 miles away that states no thru trucks over 40ft. Ok, I understand not wanting to get pulled over from Police. I called the national phone number and explained that we get local deliveries from (3) 65ft tractor trailers each and every week and that the sign is intended for truck drivers using the road to travel between to major routes, not local deliveries. They explained that it was a new driver and they would re-attempt the next day with an experienced driver. Ok, I don't quite get that, but ok. Next day nothing. Waited another day, nothing. I called the national line and was told they'll try again. Being as patient as I could, I accepted that and waited. Still nothing. I decided to go to the local terminal since you can't talk to anyone local, just national operators. A gentleman looked for my package, but couldn't find it. I was told its probably buried. Finally I got a card and local extension number to call back on. The next day I called back and the nice lady there said she would have the piece pulled and waiting for me to pick up the next day. After having my estimated delivery date of 10/29 to me going to the terminal twice to pick it up, I now have my package on 11/13. I would say I was more than patient. Lack of communication and organization and failure to do the job they were contracted to do results in a one star rating!"

"I have 2 pallets waiting for pickup for 25 days. Central missed the scheduled pickup date at least 4 times without so much as one phone call. I've had to call multiple times to be told the delivery would be scheduled for a later date. I'm somewhat flexible when working with freight, but this is ridiculous. Customer service keeps giving empty promises, then no notice when the truck doesn't show. Been on the phone for hours now. Pallets are still stuck here."