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FedEx Ground
11825 New Gate Boulevard, Hagerstown, Maryland, United States
About the FedEx Ground
FedEx Ground is a moving company located at 11825 New Gate Boulevard in Hagerstown, Maryland, United States. They specialize in providing reliable and efficient ground shipping services for both residential and commercial customers. With a strong reputation for timely deliveries and excellent customer service, FedEx Ground is a trusted choice for all your moving needs. Their experienced team of professionals ensure that your packages arrive safely and on time, making them a top choice for shipping services in the area.
Photos of FedEx Ground
11825 New Gate Blvd, Hagerstown, MD 21740, United States
Reviews of FedEx Ground
"My package was placed along the main roadway, didn’t even attempt to come up the lane and drop it off at my house. I complained, and the next day my package was underneath my mailbox along the main roadway for anybody to steal."
"3 delivery attempts failed. Notice left on door. No tracking number provided. No intended recipient named. (?) Call to my cell. Message left. No tracking number provided. ((?)) Told me to call FedEx Ground. I call multiple times. No answer. Ever. I drive out to New Gate. Signage for customers is no Bueno. I go in the wrong gate. Redirected. Little side door with a little sign in the middle of a massive complex. Holding cell with a phone. Nobody in sight. Speak to a human by phone. No tracking number. They search. A human saves the day. Not a great experience but it worked. Could be improved with very little effort."
"If you're dropping off someone who works for FedEx or contracted by ... Do NOT go through the gate! ASK someone 1st because you're waved in by the guy then treated like a criminal. Teach the men at the gate to do his job & you won't have any problems!"
"The driver from the location in Hagerstown quit delivering to my front door. I have had directions on my FedEx manager for years that reads FRONT DOOR!! No one does anything about it or cares. Shame on you. Oh and I'm not a business so I don't close! Audit your Drivers. They lie on their status messages on deliveries. I Have multiple security cameras on my driveway and front porch that don't lie and they record 24/7. Guess FedEx dose not paying for damaged items or lost one."
"Driver decided to leave our packages in the middle of the road in the snow this morning. The row of mailboxes that the packages could have easily been left on top of was 20 feet across the paved road. The driver would have been parked AT the mailboxes to leave the packages here. It is completely impossible to get in touch with anyone from customer service. I guess they don’t mind paying out claims for damaged packages due to the negligence of their drivers."
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