Guilford & Company,

101 North Talbot Street, Saint Michaels, MD 21663

"My experience was overall great. I will caution, I am a young alternative looking person and when I first entered the shop I don't think I was greeted and I certainly felt a little ignored, if not even watched from a distance. It was a busy day with lots of people, but I didn't feel like I was getting the same level of service as the older or more conventionally appearing customers. Once I flagged down an employee though, everything was smooth sailing. The woman I spoke with was very pleasant and helped me look at a few different rings. She went out of her way to try to find out the story behind the ring I chose which was very appreciated. I also felt like the prices were fair for all the rings I saw. They really gained back the 5 stars in my purchasing experience. The ring I bought was significantly smaller than my finger so it needed to be resized. I was planning to take it home that day and take it to my local jeweler but they insisted upon doing the resizing at no additional cost. I told them I lived far away and they insisted and waived my shipping costs. When I left the store they gave me a fake silicone ring so I "didn't leave empty handed" and a bag of candy which I thought was very cute. It took about 3 weeks to be resized and arrive and the shipping experience was great on their end. They called me and arranged a good time for delivery and the package came very soon. It was sent FedEx with signature delivery. (FedEx did ignore that requirement and deliver to my building's secure package lockers but that's not Guilford &Co's fault.) I was most impressed with the packaging. My ring came in a pretty big but also discreet box. Inside the box was some supportive packing material and another bubble mailer, the bubble mailer also had a shipping label on it. My ring was well secured in the bubble mailer. I was so impressed that they had the foresight to pack it so well. Even if the box was fully damaged my package would still have been able to be tracked in the bubble mailer. With one of a kind antique jewelry that kind of care really shows that they go the extra mile. The resizing job also looks great. You cannot even tell."

"Fantastic collection and wonderful salespeople! This summer I randomly walked in and found something I loved. The atmosphere was fantastic and the salespeople were so kind and informative. Although the items they carry are expensive, they are also very reasonably priced according to their quality. They have definitely earned a lifetime buyer out of me."

"Unfortunately, I can't give a decent review. While visiting St. Michael's on vacation my sister and I decided to take a look at the local estate jewelry. Guilford & Co came highly recommended. However, upon entering the store we were rudely told this store was primarily estate jewelry. Implying that we didn't belong in the store. IYKYK As Vivian in Pretty Women said, "big mistake!""

"My boyfriend decided last minute to propose on our St Michaels getaway weekend and the staff here was absolutely wonderful in helping him find the perfect ring. Their collection of estate and antique jewelry is just what we were looking for and their wide selection of pieces in all price ranges was both surprising and unexpected. We can't say enough positive things about the store and staff and will definitely be back!"

"Very nice experience. Three different times I bought gifts for my wife, so obviously I am pleased. Pleasant atmosphere, great staff, very wide selection of estate jewelry -- something for all tastes and budgets. I like the Victorian pieces -- history, distinction, not what you find elsewhere. Mindy and Gracie are terrific pros, knowledgeable and helpful, as are Alex and Lynn. Love the place."