Kate Spade Outlet
22705 Clarksburg Road, Clarksburg, Maryland, United States
About the Kate Spade Outlet
Kate Spade Outlet is a trendy and stylish retail destination located at 22705 Clarksburg Road in Clarksburg, Maryland, United States. This institution offers a wide range of products including clothing, home goods, jewelry, and shoes. With a reputation for high-quality and fashionable items, Kate Spade Outlet is a must-visit store for those looking to update their wardrobe or home decor. Whether you're in need of a new outfit, a statement accessory, or a unique gift, this store has something for everyone. Visit Kate Spade Outlet today for a shopping experience that is both chic and affordable.
Photos of Kate Spade Outlet
22705 Clarksburg Rd Suite 318, Clarksburg, MD 20871, United States
Opening hours of Kate Spade Outlet
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Kate Spade Outlet
"I always liked KS products but the manager here was incredibly rude and raised her voice at us. Never going to return."
"I work in this outlet center at another luxury store and I entered the store on my break with one of my sales associates to see what sales they where running in addition to new products. Upon entering the store, we were greeted politely by one associate, but that was extent of my positive experience. We approached the jewelry table and were standing there taking a look at the new products they had recently put out and were comparing prices, and within 1 minute of standing there, another employee who seemed to be either a manager or supervisor walked towards the table and stood adjacent to us and was aggressively staring at us with her arms folded, without even asking if we were finding everything okay. We were very uncomfortable and immediately left as she was clearly profiling us as shoplifters standing near smaller items that could easily be stolen. As a sales supervisor myself, this experience horrified me and is further reason to NEVER shop this location or brand ever, as it is retail 101 to never stare or hover without offering assistance, that is how you drive clients out of the store. It is an insult to the term designer and luxury, when you have employees that conduct themselves in such a distasteful manner, and this is the complete opposite of the brand's image as bubbly, fun, and cute when you have such cold employees. I have had several poor encounters with employees at this location, but this experience was the nail in the coffin. I would give this Kate Spade location 0/5 stars if I could."
"Lauren N. went above and BEYOND to deliver 5 star service. I received a bag as a gift from Christmas without a receipt and she called other stores, looked up how much it was purchased for, tried to see where else it was sold nearby, the WHOLE 9 yards!! I received better service on the phone with her help than in-store at 2 other kate spade outlets. Definitely recommend stopping by this location!! Thank you Lauren!!"
"Customer Service is so bad. I had a lady on the phone tell me i could pick up a bag that i saw online and she would price check it for me. I came to thestore and they all looked so confused as if I didn't call earlier to confirm that i would come by. One of the main floor workers (she was white wearing a short black skirt that day) rudely told me they couldn't help. She could've at least asked what was the illiterate worker who picked up the phone was. They need to better inform their workers and to not give the wrong information. Luckily I called another Kate Spade store that was able to help me and price matched the bag I had requested. If they didn't have the bag available they could've said that on the phone instead of making me drive to Clarksburg just so the clueless manager tell me she couldn't do the purchase. Talk about customer service."
"Good deals, but customer service could be better. I understand if workers are overwhelmed by amount of customers. But making people wait outside and not consistently letting people enter as people exit looks weird and makes people upset. The deals speak for themselves so you don't need to push constantly if I need a price check."
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