IUP IT Support Center
About the Business
The IUP IT Support Center, located at 950 Grant Street in Indiana, Pennsylvania, provides technology services to all students, faculty, and staff at Indiana University of Pennsylvania. Services include ihelp, the Student Computing Help Desk, and Virtual IT Support. Students can find resources for their technology needs on the IT Support Resources for Students page. Assistance can be requested through various methods, including virtual support via Zoom and ticket logging on ihelp.iup.edu. The Student Computing Help Desk at Delaney Hall offers walk-in assistance, and hardware appointments can be requested through ihelp. Additional support is available at Stapleton Library, Monday through Thursday from 4:30–9:30 p.m. The IT Support Center also offers assistance with Duo, email, logging in, D2L, and other inquiries at the Hawks Q&A desk in Stapleton Library. The center hosts events such as Cybersecurity Day and provides updates on network upgrades and maintenance. Students can access information sessions on OneSIS, the Ellucian Banner Managed Cloud Shared Technology platform.
Photos
Location & Phone number
950 Grant St, Indiana, PA 15705, United States
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I wish they can do different services to the students. May they lends computers to the students who have problems with their outburst computers."
"Friendly and helpful service by all the staff members."
"Never have they disappointed me with IT problems that I face at Indiana University of Pennsylvania. Excellent smart people work there, always eager to help solve our computer related and other IT problems."
"DO NOT TAKE ANYTHING HERE. THEY WILL RUIN YOUR EQUIPMENT AND NOT CARE OR TAKE RESPONSIBILITY. THESE PEOPLE ARE STUDENT WORKERS WITH NO EXPERIENCE! Took my computer in to get serviced. They replaced an entire part that didn't need replaced, resulting in more money out of my pocket for the unnecessary part. The correct fix was quite easy with only 3 screws needing removed and a cheaper part! Their fix lasted less than a year and now I have to clean up their mess and wonder what else they did incorrectly to my computer .They took apart the entire machine instead. Quoted me at two days for the entire fix, ended up keeping the computer for over a week. Very unprofessional! UPDATE: Had to open up my computer to check all that they did wrong. They put an entirely wrong piece in the computer. I've contacted 4 local repair shops to try and fix this issue and nobody will even touch the computer due to the problem IUP IT center caused!"
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