Talbots

"Great sale taking place for quality clothes."

"Am in MD from another state on an extended visit to care for a sick family member. When taking a break, I wandered into a Talbots while walking around an unfamiliar Annapolis mall. I found one of two sweaters I'd purchased at my local Talbots that I needed to exchange for smaller sizes, and a beautiful coat that was a size too small. Having no coats in the needed size and color in the store, a salesperson hepfully located the coat and the other sweater I wanted to exchange online so I could have them sent to my home. At checkout I realized that the sweaters I'd purchased at my home store had been purchased at a greater discount than at that the current sale. In order to create an even exchange, I went back to the home I'm visiting to retrieve the 2 discounted items. (Are you following this?) 45 minutes later I was back at the store with the 2 sweaters for exchange. At checkout, a different salesperson discovered that both the sweater and the coat were no longer available online. Just 45 min later!! THIS wonderful salesperson volunteered to search Talbots' system for store returns. She quickly located BOTH items in 2 different stores in other states. She called each store. It took a few minutes for employees in each states to physically locate the requested items, but ultimately, the Annapolis employee helped me to secure both items for home deliveries. Talk about service above and beyond!! So very sorry I didn't get the names of these outstanding employees, but grateful that they helped to lift my spirits during this stressful time."

"We were at then mall and stopped in with my wife. She likes the clothing and accessories they offer here...and I do too! She is a petite but they offer misses and plus-sized as well! Great selection of items and they have awesome clearance sales. The staff are very friendly and go out of their way to ensure you have a wonderful shopping experience."

"This store moved from Annapolis Town Center to the Annapolis Mall. Now the store seems much smaller with a more limited selection of styles and sizes compared to the old store. It’s very disappointing. If you want to see more options in petite or plus sizes you have to go somewhere else (Tysons and Columbia are bigger stores) or order online. At least the staff is nice and the clothes are still of a good quality."

"Every time I go, the staff is courteous and helpful. This time they checked the items that had been returned to see if there were some curvy in the size I needed. That was above and beyond my expectations."