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Express Taxi Service LLC
241 South Main Street, Chambersburg, Pennsylvania, United States
About the Express Taxi Service LLC
Express Taxi Service LLC is a well-established transportation company located at 241 South Main Street in Chambersburg, Pennsylvania. We provide reliable and efficient taxi services to customers in the local area and beyond. Our professional drivers are dedicated to ensuring safe and prompt transportation for all passengers. Whether you need a ride to the airport, a night out on the town, or just a quick trip across town, Express Taxi Service LLC is here to meet your needs. With a fleet of well-maintained vehicles and a commitment to customer satisfaction, we strive to provide the best taxi service in the area. Contact us today to book your next ride with Express Taxi Service LLC.
Photos of Express Taxi Service LLC
241 S Main St, Chambersburg, PA 17201, United States
Reviews of Express Taxi Service LLC
"Even though I was out of the normal service area (in Waynesboro), the owner sent a cab to pick me up and give me a ride back to my car after an emergency room visit. Clear communication and prompt service!"
"My experience with this particular company was, unfortunately, far from satisfactory. From the outset, the professionalism was markedly lacking. The answering representative sounded distracted, as if he was trying to juggle a personal crisis while managing his professional responsibilities. Despite the poor call quality, I was willing to be flexible and provided my information via text, which I didn't consider a significant issue. However, when I requested the basic information that any customer would want - an estimate of the price and the expected time of arrival - I was given an ETA, but was told that the price would be provided by the driver upon his arrival. This process seemed absurdly impractical to me. Why should a customer be kept in suspense until the last minute, potentially facing an exorbitant quote? I voiced my concerns and was met with an unhelpful response: "Just call someone else, I can't figure it out." Shortly thereafter, I was given a quote that seemed to fluctuate in an arbitrary way: first, it was no more than $20 for the local Chambersburg area, then it jumped to $30 for a 7.2 mile drop-off. Having lived in NYC, I found it inconceivable to be charged $30 for a local trip. The overall impression left me feeling that the company could greatly benefit from better management and a more structured pricing policy. With improvements in these areas, I believe they could offer a significantly more satisfying service to their customers."
"I called and was told moving forward to text the number. He confirmed. I began texting 2 hours before our scheduled pickup with zero response. We waited until our scheduled time before my husband called, he was told that he was at a party. and I was told to call one hour before. That was completely untrue! He sent a driver . We were told our 5 mile rou d trip would be $40, we asked tobe let out. The driver cut us a "deal" for $30. I will NOT use this service again!"
"Great service! Really helped with getting my husband to where he needed to go and get back to the airport. They even reassured us that they would make sure everything would be smooth! They made us out- of-towners feel at home!"
"Some of the best service I've had in the area. O' Neil was a true professional and also very personable. Common sense business practices and very straight forward, worth every penny and extremely reliable. Will use again."
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