LOFT 3473 Merchant Boulevard, Abingdon, MD 21009

"Good customer service begins when you enter the door of the establishment regardless of race, color, creed, nationality, economic status etc. etc. “Hi”or “Hi welcome to the Loft”or Hi is there something I can help you find determines if I will patronize the establishment. I waited to see if I was in my feelings, and perused the whole store. Meanwhile, two customers came in after me and were promptly greeted as they entered. Sorry this business just showed that they did not want my business, so I took it elsewhere and will not be returning. Thank you very much for saving me $100."

"I went here today to get a few cute outfits. The women that were working today went above and beyond to assist me! I had expressed how excited I was to start my new job and they went the extra step to steam my new clothes for me to make sure there weren’t any wrinkles. Everyone was so helpful and friendly. I just wanted to say ‘thank you’ for making my day so special."

"Great clothes. Kinda expensive. Very big store. Attentive staff. Probably could go to Old Navy next door and buy almost the same stuff for half the price. Lol"

"Always so friendly and very helpful. Very clean with beautiful clothes and accessories. I was in your Abingdon store 08/28/2019 and one of your girls helped me to find the perfect jeans after trying on different ones along with sizes. The Loft is always welcoming and willing to go out of their way to help you. Thank you as always!!!"

"Of all the Lofts I've shopped, on this day I experienced the most helpful and engaging associates. I had 2 or more associates helping me and spent the time to resolve an issue with my Loft credit card. Store Mgr was extremely kind and friendly. This store is a 10 in my opinion."