TAG Taxes & Consulting LLC

"I have worked with Andrew for several years now, and I hate to write a bad review but unfortunately his services have gone downhill over the past couple years. This year, I finally made the decision to move to another business because after I learned he failed to file my business taxes for 2022, the person who answered the phone was very dismissive and nonchalant about my concern. When I explained to her the NC Department of Revenue could not give me a certificate of good standing because my taxes had not been filed, she made it seem like they were wrong and told me to check my email. I explained to her I already had, and I had not received a separate email for my business taxes, only for my personal taxes. She went on to explain to me the filing dates for both personal and business taxes as though I didn't already know that. I also explained to her Andrew stated she would file an extension, but the state of NC had nothing on file. She claimed she didn't remember Andrew doing business like that to send separate emails, but if I "would like" she would follow up with Andrew to see the status of my filing. I could not believe after everything I explained was going on, she claimed she would check in with Andrew if "I liked." This type of attitude and customer service is so unprofessional and still baffles me that she acted this way. I felt as though she was placing the blame on me, and in turn her response was "I am trying to understand how we can help you." Andrew is obviously overwhelmed and needs some help because these type of mistakes are not small things to overlook. I would not recommend using Tag Taxes if you want your taxes to be done on time."

"If I could give a negative five stars I would. I worked with Drew several years on my taxes but this year he was VERY non responsive and lackadaisical about his business. I had an issue with the submittal of my taxes and was never informed until I inquired. It just seems his business has gone down hill. I try to be very supportive of black owned businesses but I want excellent treatment especially when I’m paying excellent money. He basically has left me hanging. I guess my next step is to report the business to the IRS because something shady is going on"

"It is hard to accurately describe how happy I am after my first appointment with Andrew. He is very knowledgeable and clearly passionate about his field. I just started a business and was overwhelmed with taxes. He made the process super easy and honestly an enjoyable experience. If you need help with your taxes, just call him, he is the best."

"I was referred to Andrew/Tag Taxes by a friend and I was extremely pleased with the outcome! I normally do my taxes by myself every year but he was able to get me back much more! He was exceptionally helpful in answering all of my questions and making sure I understood everything. Very detailed and made sure I was comfortable with everything before submitting. His hours are very flexible and he was available to speak with anytime throughout the day. I was rather surprised at how very quick the turn around time was from the time he received my documents until the time he submitted them!! His prices are affordable and I would highly recommend him doing your taxes! I will honestly use him from now on and hope you do too!!"

"Andrew is always professional, courtesy and friendly. He's very knowledgeable of the tax laws and honest!!! He values his customers and he makes sure that each customers gets the right amount of attention needed and takes the time to make sure we understand what is going on as well. He's very responsive when you need to contact him and he's always open to answer any questions or concerns that you have."