JMU Tax & Financial Services, Inc. 512 Randolph Road, Silver Spring, MD 20904

"very poorly managed. I was referred to the place by a friend who works in another office, however the experience was not worth the bucks. Despite claiming years of experience, no significant input was added to have additional savings, and employee's didn't have much knowledge except for one person (who himself was busy with other customers & took his time to respond for us to progress). The team was hasty to submit the returns without even disclosing the fee till the last minute and guilt tripping the client into paying, as they had it almost done. One of the business filings were submitted even without me completing my input, and the personal tax filing wasn't even shown to me before submitting (with no effort to save any dollars except for the points I had shared with them). Most unique idea by the team was to not round-off numbers for personal expense items and that's it. For the amount charged, there are definitely better consultants out there (which I overlooked because of reference) who try to understand the whole scenario and find genuine ways to save your tax dollars (for which they are being paid)"

"The absolute worst tax filing experience I have ever had. My instructions on how to file my tax were blatantly disregarded even after I had given specific WRITTEN instructions. I usually use a self-filing software such as TurboTax or H&R Block but I decided to try my luck out this year with a professional accountant and was reccomended this company by a family member. The accountant(Shaffin Hossain) blatantly disregarded my instructions on how to file my tax, even after I had provided CLEAR, and WRITTEN instructions. After I emailed for an explanation and asked for a phone call to discuss my return and the potential mistakes he had made on the form, I received no response. I needed to file an amended return but after three unanswered emails, I still have not gotten A SINGLE response. Take great caution before choosing this accounting firm!"

"This is for Edward. I don’t think he has enough knowledge about tax Cz whenever I ask him something about tax “ I don’t know “ & “ I think so yah” that’s the exact two responses I get. I went their office and filled tax return on 21 February and sign the paperwork and everything with Edward. A week later when I was trying to check my refund status on irs website it was saying my information didn’t match. I called Edward and he said “ oh Someone forgot to e-file for you”. It’s not someone, it’s you Cz you were my accountant. Then a week later I checked again on IRS website about the refund status but it was still saying information didn’t match. I called him again he said he already e filed for me and IRS is pretty backed up this year so it might take couple of more weeks to see the status on website. Then I went to their office again to make sure everything was okay with my filing. I found out he put my last name as my first and first name as my last. I don’t want to be mean but that’s the dummest thing an accountant can make a mistake of when I handed him over my driver license when he was filling up the application. Anyway long story short. My tax file was actually filed on March 14 (it supposed to be February 21)the day I went to office again to check everything was okay. If I was not going their on March 14th then I couldn’t find out about the issue in my tax filing. But Mr Shafin is awesome, he is a great guy. I’d highly recommend to work with Mr Shafin and I’ll never want Edward to make my tax file again."

"Thank you for helping us on tax return the JMU Maryland office has a friendly staff. We received a great service from one of your employee Mariam. She saved my time by quick responses to my emails, and she did my tax returns very quickly."

"Hello, I have worked with JMU Tax & Financial Services for over fifteen years. I cannot tell you how much they have helped me through the years with preparation of both business and personal taxes. With so many tax laws and updates that occur yearly; I have been so blessed to find someone as professional, knowledgeable and patient as Mariam Tahmasebi. I speak with her two to three times a year and she remembers who I am and recalls a great deal about me. I am greatly appreciative and would highly recommend the services of JMU Tax and Mariam.!"