SureStay Plus By Best Western Morgantown

"Great experience from the time we checked in with Autumn at the front desk. Rooms were very clean with everything that was needed. The property is maintained very well and staff was friendly. Will definitely come back here next time we're working in town."

"*Update* Shawna contacted me and has resolved my issue along with exterminating the rooms. A+ customer service and I will not hesitate to give this place a second chance. Thank You to the staff and Shawna. Don't stay here unless you like bugs. I checked out at 3am because I woke up itching with bites on my legs. The clerk said the manager would contact me and I haven't heard a word from the manager. That's one of the largest bed bugs I've seen, nevermore. I need a delousing after this place."

"Staff was friendly, check in was easy, only reason I gave it three and not four was because I smelled smoke coming out of the staffs laundry area and it was confirmed when she (an employee) walked out with a half smoked cigarette. How hard it is to just go smoke outside? I am extremely sensitive to smoke. So if your sheets smell like smoke you can thank her for that. Otherwise, the stay was fine."