H&R Block,

940 S George Mason Dr, Arlington, VA 22204, United States

"Awful service, I had to correct them multiple times because random numbers kept showing up in my form and they kept inserting the information wrong. Then I had to pay an absurd amount when my salary or tax withholding has not changed since last tax season. They also refuse to answer my calls. The manager said she’d “look into it” and now refuses to get on the phone with me. Avoid this office at all cost, it’s a scam"

"This is the most disappointed and poorly run office ever. They open the office but no one is there to serve you. Why do you open your office when there’s nobody present to service people? There were 6 people that were present to file their taxes . You said on the door that walk ins are welcome but there’s not a single soul. I came at 12, nobody was there. I then came at 1, still nobody. Update your hours so people can know what to expect. There was an elderly lady who took the bus to come twice, still nobody. This is disappointing. Do better"

"Prompt response at my scheduled appointment. Eileen Nicotra Walked me through step-by step preparation of Federal and state forms. She was very courteous.However, she was the only person in that office, and had to greet people who walked in the office, which did slow her down."

"I was SUPER satisfied. Tom was a tax pro and I was confident and relaxed with the superior supportive service I received. All of the staff were friendly and professional. Already made my appointment for next year!"

"The receptionists was so accommodating when I walked in. The gentleman that I had an appointment with was busy so the receptionist ensured that my appointment was honored by providing an available tax professional, Mrs. Albana Didi. Mrs. Didi was so personable and professional. She broke down every aspect of my tax return which I've never experienced with any H&R Block professional. I had a great experience. Highly recommend this site."