H&R Block

"Had to come in twice due to their error. Took a total of 3 hours to get my taxes done and didn’t seem to care about the time it took for me just sitting in the office watching them and didn’t give me a discount or anything for the inconvenience I had to go through. Wouldn’t recommend- go to a well known CPA in your area before coming here"

"If your tax return is straight forward, H&R block with this group of staff is likely sufficient, 50% of the time. Our tax return was made minimally more complex by an EV tax credit and IRA contributions. Long story short, we were denied $7500 in tax credit because Hazel simply has limited tax code knowledge and technical competency/reliability. We corrected multiple of her mistakes before submitting our return. Unfortunately we did not catch all mistakes. She submitted the wrong vehicle model information (she put down RAV4, which is famously a gasoline engine-powered vehicle, for an EV credit application), AND she made mistakes associated with our IRA contribution. For the latter error, we had to refile our whole 2020 tax return with a CPA in order to correct her mistakes; that cost an additional $1000. We reached out to her supervisor to help with correcting her mistakes. He was unwilling to troubleshoot or look deeper into our case, despite us telling him the exact errors that Hazel had made. He did offer additional service if we were willing to pay extra. It's been 1.5 yrs since working with Hazel, and we have just gotten the above issues resolved with the IRS by spending significant time and money to reverse the mistakes that she'd made. I imagine you would be better off filing taxes on your own."

"Ms. Zabel is so friendly, professional, and patient. She was very easy to talk to and she gave me great tax advice. I feel confident in the tax service that was provided to me."

"Hazel is amazing. She's patient, knowledgeable, and thorough. I ask for her every year because it's always a quick and easy experience."

"Tax preparer was extremely knowledgeable, I had questions about turning 65 soon and she provided me detailed guidance for future tax considerations! She also informed me of a tax credit I was not aware of that the state of Maryland gave veterans. She even provided the form to fill out and mail in! Truely outstanding service!"