Government Employee's Tax Specialists

"A few years ago, I was unsatisfied with another well known tax firm and came to The Original Tax Center. There I received excellent service and the suggestion that I bring the previous year's tax information in for him to review. Mr. Bacas found considerably more in deductions and sent in an adjusted tax statement for me adding about $800 more in tax refunds. I have been going to them since and am exceedingly pleased with their service and professionalism."

"I completely agree with Ling San -- I had terrible, unprofessional service here and will not be returning. My preparer had more questions (about how to file my taxes) than answers. I am having my taxes reviewed by a friend of the family who is a CPA -- in the meantime I have already received a letter from DC Treasury saying I owe them more money than what was calculated on my return. I do not recommend this place in the slightest."

"As a foreign citizen temporarily working in the US, I decided to enlist the services of a professional to submit my first US tax return. I chose the Original Tax Center based on the positive reviews here on Yelp, client testimonials on their website and advertized experience with foreign nationals. I paid for a professional service but unfortunately, that’s not what I got. My tax consultant: • Was clearly unfamiliar with the form 1040-NR (which, I have since discovered, was the wrong form for me to file). He spent most of the appointment looking up definitions on the E-filing program, the IRS website and even Google. I had to correct him on several points and he asked me about the tax treaty my country has with the US. The appointment lasted 90 minutes even though my personal and financial circumstances are very straightforward. • Was unable to file either my state or federal tax returns electronically (one of the main reasons why I chose to see a professional), leaving me with the inconvenience of posting both returns myself by certified mail at my own expense. • Skipped over some sections without asking me and did not inquire about deductions at all. When I finally asked if I was eligible for any deductions, I was told: “look, it’s April 9 and we’re nearly done here, it’s a bit late to bring that up now”. I wrote an email to the President Mr Holt expressing my disappointment with my experience. When I later phoned to discuss a missed deduction, the Vice President Mr Bacas acknowledged receipt of my email but 2 weeks later I have not received any response. I am writing this review partly because I am appalled by the service I received and partly because I wish someone had warned me before I made an appointment with the Original Tax Center. I am a medical professional and in my many years of filing tax returns, often through professional tax services, I have never had an experience like this. When I pay for a professional service, I expect more individualized advice than I could obtain myself from the IRS website. If you are filing anything but a standard tax form I strongly recommend that you save your time and money and go elsewhere. I certainly will next year."