Block Advisors 5716 Pickwick Road, Centreville, VA 20121

"If there was a zero I would pick zero. I have used H&R until I had my taxes prepared by Sevilay. She charged me extra without notifying me and received the money directly from my returns. I called and she was not responsive to the issue and told me to wait a year to get a discount on the following year's tax preparation. I called and talked to the office with the supervisor and even the headquarter, and they did nothing to solve this issue. 2 years later the IRS is questioning one of the items in her tax preparation (and that is the very first time I am experiencing in my work life) and I called in to get a representation as stated in the signed agreement and I was told I should do it myself. I would never recommend Sevilay or this office who supports all her wrongdoing for their customers for tax preparations."

"I would have given a 5 because Eric was extremely helpful and knowledgeable. He took the time to explain everything he did in preparing my taxes. I am very pleased with his work. The reason why I gave 4 is due to the cost of preparation. I was not expecting to pay almost $400 for tax preparation, especially being a senior citizen. I realize it is not Eric's fault, but Block Advisors prices."

"Tax prepare was arrogant and condescending. His only interest was to fill in the blanks on the 1040. He wouldn't explain anything saying only that I needed to educate myself on the income tax system and therefore would not put any effort into discussing how I might reduce my taxes in the future. It was a horrible experience. I have had my taxes prepared by H&R Block for many years but I will never go back."

"Jules Moore is an absolute gem. He personally corrected my previous H&R Block return which incorrectly managed my NY submission, correcting a mistaken $14,000 charge. Ever since then, I've come to him for my taxes, learning more each year and helping me transition from active duty to civilian life and semi-retirement. I've actually recommended him to others for his expertise, patience, and attention to detail."

"Jules was simply awesome. Made me feel at ease and answered all the questions I had about the different parts of my tax return and about taxes in general. I highly recommend Jules. He is very knowledgeable and he will definitely be my tax preparer next year."