Access Supports for Living 16-24 Union Street, Middletown, NY 10940

"UPDATE# 2: I dont think it is right for the therapist who made a mistake to stay at that job to protect her job while I had to leave that company and find help somewhere else. I'm the one that needed help but they saved her reputation instead of helping me. I wrote 2 reviews on her elsewhere online and she deleted them. Access Supports for Living is not all that is cracked up to be. UPDATE: What does not make sense at Access Supports for Living is being at the program and spending 5 years there trying to receive help but feeling the help was a waste of time. I was not believed and by the end of my last year there I turned elsewhere for help. The proof came when I started to improve elsewhere in less time. Want more proof...? Getting told that "at least I had "heat" and I'm not talking about room temperature or the weather outside. The more I improve without them the more I'm able to write and express myself. I will never go back so make sure you get the right help. As a client I am very dissppointed with Access at Union St. Many changes going on at Pros as they are taking down walls and putting new walls up. They are making room for a pharmacy and Urgent Care but are neglecting the clients going to Pros. I feel my privacy and comfort has been traded in for other successes at this time. Also, I tend to find that therapists and doctors do not take feelings and thoughts of clients into consideration. There heads are more into books then they are considering their clients belief system. For example, the side effects of medications should be considered as not everybody has the same side effect. Being on meds , clients know when a side effect of a medication is. But these doctors and therapists have been educated not to see it this way. They tend to see it as a clients psychological issue instead."

"They are the worst agency on the face of the earth. They're so rude abusive and neglectful. I actually almost died because of this agency and the commit federal offences and get away with it. I think the State and Feds should make an unplanned visit to them and get them investigated."

"Therapist is great. Love him However, the psychiatrist is impossible to reach when an emergency arises He told me to go to urgent care All I needed was a med to be adjusted"

"If I would’ve known better and read the reviews I wouldn’t have wasted my time. Smh it’s gonna be going on a month with no meds and a few weeks / days no call back. After having a breakdown and having to call an emergency hotline. Every single one of you sad excuses of a “ caring mental health worker “ should feel disgusted with the lack of treatments. I was told that I wasn’t alone anymore, was at the “ right “ place for help well if acting as if I’m not in need and completely disregarding my metal health is the “ right “ place I rather be in hell with a bottle of whiskey & my self harming than ever be lied to again by the sad excuse of a medical field we have in America."