Victory Vaporz

"Just visited the shop for the first time. I'm from out of town and Brooke was very knowledgeable and helpful. I am glad I visited this shop and will again next time I'm in town."

"Staff talks to customers like they’re stupid and has no product knowledge. I had to Google my options and educate myself while in the store because it became evident that the employee had no idea. He talked a big game about running a vape shop but couldn’t answer questions nor did he know which products had the feature I was looking for. He assured me that a specific product had that feature, but had no idea how to enable it (preheat on a 510 battery) so I googled it only to find that that product didn’t have a preheat function. A different model did, according to their website but the staff member argued with me that it was wrong. I understand that it’s impossible to know everything about a product but he talked himself up and sounded very confident in the misinformation. I’m not sure if he was uninformed or just trying to push a product by lying about it but it was quite obnoxious and off putting."

"McKenna is AMAZING. I used to only buy coils here and bought my juice online... until my vape broke and I don't really know a lot about vaping, so I was just going to get the same vape I had previously. She encouraged me to look at another brand that was actually slightly less expensive, because it's a better vape for numerous reasons. She answered a bunch of questions and now after using my new vape for about 24hrs, it is SIGNIFICANTLY better than my old vape. I didn't even know what I was missing!!! (Great hits, no leaking and I can actually see how much juice is in the pod instead of ending every pod with that nasty burnt taste because it's out and I didn't know) Because of her, I will now be a loyal customer and I'll buy my juice in store instead of online even though it's slightly pricier. She sold me something because it was awesome, not because it was expensive. Please give her a raise!! She deserves it!! She's making you money :-)"

"Just showed up at 8:49. Doors locked. Kid at the desk looks at me then gets on his phone. Drove 20 minutes to get here and they close 11 min early. Not cool. Manager called and discussed with me. Great customer service. I frequent this store so this was definitely not the norm."

"Just when you need something, visit this place. I needed a drip-tip for my mod. At $10, it was a bit steep, but I was going on vacation and needed something then and now. I could buy 10 tips online for $3, but again, you're paying for convenience. They only had one 810 tip left that is the color of caca with gold flakes. Had to buy it, though. The store was nice and lined up, like a high top fade. The young person working there seemed new and was left alone to work. There was a problem with finding the POS entry for the tip I was buying, which made the ordeal a bit lengthy. But overall, I would recommend the place if you need something in a jiffy. Always good to work with local folks, even if the juice is a bit costly (about 2x what I pay for it)."