Planned Parenthood - Delran Health Center Delran, NJ 08075

"This place should be closed. Don’t waste your time. The planned parenthood website states no appointment needed for routine STD testing but the 3 times I’ve attempted to be serviced here, they are ALWAYS taking appointments ONLY. I call to make an appointment and the representative tells me she can’t make an appointment for routine testing. I show up today and the office is closed but the website and phone number says they’re open. Every single time I’ve been here, there are always notes taped to the door with different hours and closure dates but the website is never updated. What a waste of time and money. Save yourself a headache and go elsewhere."

"I've been waiting months now to find out if I have precancerous cells after having the first appointment canceled without reason and never rescheduled, waiting over half an hour despite being on time, and now that I finally did everything on my end, I can't even get test results. I called today at 1:12pm because I was told they'd be ready today. The receptionist at the office didn't even listen to me and told me they wouldn't be ready for another week and hung up after I waited 10 minutes to talk to someone. I found out after the office closed that they left a voice-mail saying they had my results at 12:49pm. I could've gotten them the first time I called today, now I have to agonize over this for another week. This place is horrible. It is now TWO WEEKS and the office will literally not answer their calls. There is no direct line to them, you sit on a hotline with someone that is in another state and they proceed to tell you that they will not answer. I've called 10 times today and still NO answer. The office is OPEN and I am over an hour away and they refuse to give me the results of a cancer screening. Sick."

"I love this place. All of the employees are very kind and so helpful. Made an appointment very easily. Michelle was very comforting while putting in my IUD, even though I was very scared and in pain! Shout out to the nurse who checked my blood pressure twice and brought me chips and water. Also, the girl with the green hair (didn’t catch her name, I’m sorry :( ) she was AMAZING. Everyone made me feel super comfortable and without judgement. 10/10 will definitely be coming back."

"The office is small so the clinic is run by a few people so OF COURSE you aren't going to get pulled back right away. I feel like patients don't understand what's going on behind the scenes and they get impatient. They're getting ready for you, verifying all your information, etc so they don't mess anything up because they're liable. BE PATIENT. That being said, the office was small and very clean. It was my first time there and I had a lot of paperwork to fill out. The front desk staff was very warm and the nurse practitioner that saw me was very through. I went to get birth control pills and had no insurance. The price was fair and I left with a full year supply of the pills!"

"2 HOUR WAIT FOR A PRESCHEDULED APPOINTMENT. My appointment was today at 11:10am. I didn't get checked by the doctor until 1:20pm. I have given this location multiple chances and they finally crossed the line. I have always prescheduled my appointments, arrived early, and waited least an extra 20-40 minute wait. All guests are taken care of in the order they walk in, regardless of the time of their appointment. I had scheduled 11:10 because it was the first available time on their website 4-5 days ago. This time, I first waited 40 minutes before they called my name and I spoke to a nurse about my symptoms. Then I was in the waiting room another 25 minutes before they brought me back into the testing area for me to wait for the doctor and closed the door. The nurse in charge (who did the first part of my appointment and signed me in and has been there at every appointment I've come to) NEVER TOLD THE DOCTOR someone was in the only closed room. The doctor stumbled across the room around 1:20 and found me asleep in the room (I work 65 hours per week and passed out after 20 minutes because I rarely get a chance to lie down). Most of the staff is fine but whoever the nurse is that I spoke to and who has always been there at all of my appointments is very careless, forgetful, and apathetic towards her guests and it has a very strong effect on the offices appointment times. I give my best wishes to her coworkers."