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Mazzoni Center - Washington West
1201 Locust Street, Philadelphia, Pennsylvania, United States
About the Mazzoni Center - Washington West
Mazzoni Center - Washington West is a health institution located in the heart of Philadelphia, Pennsylvania. We provide a wide range of healthcare services to the LGBTQ community and beyond. Our team of dedicated healthcare professionals offers compassionate and inclusive care to all individuals, regardless of their background or identity. From primary care and mental health services to HIV testing and transgender care, we are committed to promoting the health and well-being of all our patients. Visit us at 1201 Locust Street to experience high-quality, affirming healthcare in a welcoming and supportive environment.
Photos of Mazzoni Center - Washington West
1201 Locust St, Philadelphia, PA 19107, United States
Opening hours of Mazzoni Center - Washington West
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
Day off
Reviews of Mazzoni Center - Washington West
"Went in with an obvious symptom. No treatment. Sent for labs. Didn’t return labs for 6days. Called me at 5pm Friday to tell me it did come positive. Still no prescription, asked me to come again on Monday for another round of checkup followed by another confirmatory lab? There goes another week untreated? No thank you! When asked for lab results so I can go to my own PCP or ER for treatment, they can’t release it as it’s after 5pm on Friday, and the earliest they can release it is on Monday? so I can’t even go somewhere else to get tested immediately as other places would also need to run labs or need a recent lab results. VERY DISAPPOINTED ☹️ The procedure should go- first treat and send tests. Then when tests come back, confirm if it has been resolved. At least that’s what I’ve been taught (I’m a medical professional myself) Nobody with visible symptoms should be left untreated, let alone after one positive lab and absolutely not for 2 weeks."
"I'm sad to see several others had poor experiences here but do not want to discount their experiences. I went in for a straightforward test panel and was seen at my appointment time. Their online booking system was very straightforward and walked me through each step to add myself as a client (I did not set up a pcp, only a quick panel). Some of the test results were available instantly, others required several days processing time from the lab. They said I would get my results within two weeks but it took much shorter time. I got them a few days later. The individual that administered the different tests was very respectful and thoroughly explained each part of the testing procedures before, during, and included thorough details about what to expect after. I feel like they treated me like they would any other patient and did not feel judged at all. The way they spoke was very grounding, which I am sure is helpful when clients/patients may be anxious. The administrative staff on the main level were very friendly and greeted me with cheer; however they did automatically misgender me despite me introducing myself and completing both the pre-check in and physical paper forms in office. The Mazzoni Center West is in the the heart of the Gayborhood. Though accessible via public transportation, the building itself is in an old brick building and not ADA compliant. There are several steps and staircases inside and narrow hallways/doors. I did not interact with billing and cannot speak to how anything involving insurance may operate but the staff downstairs did offer an explination of other things I could register for or schedule before I left."
"Surviving Mazzoni Center: Hi my name is Kymberlee and I am a single black mother whose life has been violated by Mazzoni Center. I joined therapy to have someone to express my woes, thoughts feelings of being a single black mother. Last Thursday was my third or fourth session even meeting with my therapist and I shared with her that sometimes I have trouble taking care of myself with my depression, further explained that I make sure I take care of my daughter but whenever I am baby free I am depressed and not taking care of myself and then it’s pretty much me wearing the same clothes everyday and that I have food for my daughter to eat but due to my diet restrictions as a pescatarian, I don’t have anything for me to eat. (Sorry to shared my personal business like that but it’s the truth we’ve all been there.) My therapist offered to share some resources to help me with my situation such as Mazzoni Centers Food Bank, and then next thing I know knock I get DHS sent to my house. Dhs explained that they went to two addresses as an attempt before they got to mine and that I will now be assigned a caseworker. My therapist lied to me when I confronted her saying that I was supposed to get a phone call when the form I am reading stated an unscheduled visit. Why? Because a single black mother vented to her and now my words were taken and misconstrued into lack of supervision of my daughter. I don’t even know where they even got lack of supervision from. I am outraged and deserve justice for my daughter and I because now there is an open investigation on my peaceful household and due to the miscommunication from DHS I kept my daughter home from daycare thinking they would come visit her so that we could resolve this FALSE REPORT AND SLANDER WHICH AFFECTED to work from home that day due to this inconvenience. I was lied to and my trust was broken. My advice is to get a journal and never trust a therapist from Mazzoni Center because they will come and try to snatch your baby if you’re going through a hard time. I wanted to share this story for any other BLACK SINGLE MOTHERS WHO HAVE BEEN IN MY POSITION AND I WANT TO PREVENT THIS EVER HAPPENING TO ANOTHER FAMILY AGAIN. My daughters father is outraged, my family is confused, and most importantly it FEELS like I will NEVER HEAL because Mazzoni Center made me stop trusting therapy, I will be contacting everyone I can to spread truth. If you are a single black woman and part of the LGBTQ+ community DO NOT TRUST THESE PEOPLE THEY JUST WANT TO BREAK FAMILIES APART AND LOCK YOU UP FOR VENTING. What I said WAS NOT A RED FLAG OR WARNING SIGN TO GET OUTSIDE FORCES INVOLVED AND I FEEL AS THOUGH A HIPPA LAW WAS BROKEN. Please protect yourself and your children from this nightmare they call a help center. They help break apart families and break your trust!! I just pray that my family stays together and strong through this difficult time."
"Been going to the Bainbridge center for over a year now and I absolutely LOVE this clinic. I see Sam Wilburn monthly, and he has provided me with the best care I have ever experienced from a medical professional under any circumstances. In addition, the office staff are lovely people, and the nurses and phlebotomists who do my monthly blood labs are some of the most gentle hands in Philadelphia. I recommend this center to literally anyone and cannot rate it highly enough!"
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