Samuelson's Diamonds & Estate Buyers - Baltimore

"“Recently visited Samuelson’s Diamond Exchange and had the pleasure of working with Allie. She assisted us in selling our silverware and impressed us with her extensive knowledge and professionalism. Her expertise made the transaction smooth and reassuring. We are extremely satisfied with the service received and have no hesitation in recommending Allie for any future dealings. We look forward to working with her again. A five-star experience!”"

"Outstanding selection of vintage and estate pieces at reasonable prices. By appointment only insures that each customer receives the special attention needed for their purchase."

"I purchased a lovely estate bracelet, accurately described on Samuelson's website with plenty of photos. The bracelet is more beautiful in person! Ordering via the website was hassle free, and I appreciated the priority overnight shipping to Texas and signed appraisal. All in all, a fantastic transaction. I would not hesitate to purchase from them again."

"Had a great experience with Samuelson’s. We had a ring made using a family diamond and sold a couple of diamonds that went towards the price of the ring. We were given options in the design of the ring and when we asked for changes, they provided new CAD images to show what the ring would look like. There were no issues during any part of the experience, the service was top notch. Very happy with the final product, the ring is beautiful and took the amount of time expected to be made. We will definitely be a return customer for any jewelry needs."

"Hate to post badly on small businesses, but do think people should be aware. Husband bought my engagement ring from Samuelson in 2019. Loved the ring and never had issues until one year later. The ring started turned my finger very black. We inquired quite a few times on what we could do and even went in person recently to discuss why this is occurring with my engagement ring but not my 2 wedding bands (which were bought from another jeweler). We paid for refinishing of the engagement ring through Samuelson but it continued to happen. When we were in the store we were told that I’m allergic to the ring and I needed to go to the doctor to figure out what I’m allergic to to be able to wear the ring. The last offer we were given in person is to buy a new ring at $2500. It’s unfortunate after many years of coming back with this issue and paying for many refinishings nothing could be done. We ultimately ended up getting the ring remade by the same jeweler we bought my wedding bands from since we knew the white gold he was using wasn’t turning my finger black and for a way cheaper price. Still giving 3 stars because they are nice, but think customer service and price could have been a bit better here."