Aviva Mental Health Services
320 Macdade Boulevard, Collingdale, Pennsylvania 19023
About the Business
Aviva Mental Health Services is a leading mental health institution located at 320 Macdade Boulevard in Collingdale, Pennsylvania. Our dedicated team of professionals is committed to providing high-quality mental health services to individuals in need. We offer a range of therapeutic interventions and support programs to help our clients achieve optimal mental well-being. At Aviva Mental Health Services, we strive to create a safe and compassionate environment where individuals can feel heard, understood, and supported on their journey towards healing and recovery. Contact us today to learn more about our services and how we can help you or your loved ones.
Contacts
320 MacDade Blvd Suite 205, Collingdale, PA 19023, United States
Opening hours
Monday:
Closed
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"When a therapist says “you don’t look like you have problems” you know the place is trash!!! on top of from scheduling issues rescheduling appointments last min and not being organized"
"If it wasn't absolutely impossible to get my son services everywhere else I can tell you he WOULD NOT be coming here. They are so unorganized and unprofessional. He has saw his Therapist 3 out of 6 times he's been scheduled. The receptionist is the absolute worst and I can honestly say I've have never encountered anything like her. It makes all the sense in the world that it was easy to get my son in this place. Just absolutely disgraceful!!!"
"My daughter has been a patient of aviva for several years. If we could pick somewhere else to go without the extensive wait, we certainly would. The lack of communication between staff at this facility is abysmal. Not every staff member we have encountered has been bad. There were a few great people. The dr my daughter sees for her monthly med checks has been great at listening and helping us out. The TSS currently on her case is AMAZING. if they could clone her, they'd be much better off. But the fact that they NEVER check messages or return phone calls is a huge issue and has been from day one. They lie and say theyve called you back. I will gladly submit my phone records of the days you claim to have called me. One time, we went in and scheduled my daughters next med check appointment and come to find out after that, it changed without anybody calling and giving me the heads up. The way we found out was the dr calling me for the next appointment (which was only a week or two after her last med check and she said the original appointment was cancelled the office shouldve called but SURPRISE they didnt). I miss the service coordinator that was there years ago. She was so organized and on top of things we never had to wait until last minute to find things out related to the case. They blame staffing issues on the pandemic. But they are so unorganized. Ive gotten phonecalls about new staff being assigned to my daughters case when her case was already fully staffed. Ive had the wrong childs name on my daughters paperwork. What isnt wrong with this place should really be the question? It really is such a shame because there are a few good staff still there. I just hope they can stay!"
"I interviewed here and the atmosphere is dark and depressing but the staff I met were nice but I was turned off when in the middle of my interview the site director answered the phone and had a conversation for over 15 minutes and never apologized or even said I am sorry do you mind I need to take this. The vibe was rude, stand offish and her demeanor unprofessional. I've done Op for over 20 years this has to be one of the worst places to interview with too bad."
"This place is the worst. If I could rate them in negative stars, I would. They consistently miss appointments and then lie and say they called. They are VERY unprofessional in dealing with clients. I was repeatedly lied to during my call and the receptionist continued to make statements that she knew were untrue. They do nothing to help the client. I wouldn't recommend this company to anyone; they will detrimental to your mental health. Truly the worst!"
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