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Einstein Urology
559 West Germantown Pike, East Norriton, Pennsylvania, United States
About the Einstein Urology
Einstein Urology is a leading healthcare institution located at 559 West Germantown Pike in East Norriton, Pennsylvania. Specializing in urological care, the hospital offers a wide range of services to patients in need of treatment for conditions related to the urinary tract and male reproductive system. With a team of experienced urologists and state-of-the-art facilities, Einstein Urology is dedicated to providing high-quality, compassionate care to every patient who walks through its doors. Whether you're seeking treatment for kidney stones, prostate cancer, or any other urological issue, you can trust Einstein Urology to provide top-notch care in a comfortable and welcoming environment.
559 W Germantown Pike Suite 270, East Norriton, PA 19403, United States
Reviews of Einstein Urology
"I made an appointment in January to see Dr Friedlander for a kidney stone I had. I’ve had many stones and have had a lithotripsy done by Dr Sterious from the same office. I was called by the office on MARCH 2nd and asked why I was coming in. I told them kidney stones. I was then asked “do I have a stone currently or did I pass it?” I told them I passed it in February but would like to see if there are anymore. I was told “The doctor only sees patients that have a current stone so we are canceling your appointment!” AND HUNG UP ON ME!! SERIOUSLY??? I wanted 3 months for an appointment and they just cancel it because I wasn’t in excruciating pain? I will never go to this practice again. Horrible, rude personnel!! UPDATE I contacted Dr Friedlander personally through email and explained what happened with the front desk. he apologized profusely for the way the office handled my call. The office manager also called me and apologized. The doctors are wonderful and treated me with respect. The office staff needs to be trained better in customer service."
"I would not recommend this office! Office staff was horrible. It’s not my fault your people messed up and never called us to cancel our appointment we had because your dr had an emergency. Then we have to wait in pain for weeks for another appointment. Then you Treat us like we are the issue! They were so rude!"
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