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Penn Psychiatric Center
3774 Ridge Pike, Collegeville, Pennsylvania, United States
About the Penn Psychiatric Center
Penn Psychiatric Center is a leading mental health hospital located at 3774 Ridge Pike in Collegeville, Pennsylvania. Our dedicated team of professionals provides comprehensive psychiatric care for individuals struggling with mental health issues. We offer a range of services including medication management, therapy, and specialized treatment programs to help patients achieve wellness and recovery. At Penn Psychiatric Center, we are committed to providing compassionate and personalized care to meet the unique needs of each individual. Our state-of-the-art facility and experienced staff ensure that patients receive the highest quality care in a safe and supportive environment. Visit us today to learn more about how we can help you or a loved one on the journey to mental health and well-being.
3774 Ridge Pike, Collegeville, PA 19426, United States
Opening hours of Penn Psychiatric Center
Monday:
08:30 - 20:00
Tuesday:
08:30 - 20:00
Wednesday:
08:30 - 20:00
Thursday:
08:30 - 20:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Penn Psychiatric Center
"They used to be good, I'm not sure what happened. I have been going here for around a year and the receptionists used to answer the phones and get back to you quickly. Now, its awful. I have called and left voicemails for an appointment as an existing patient for several days in a row to receive no call back. I have been put on hold and forgotten about twice now. If an existing patient can't even get in contact with them, I would say don't waste your time trying to schedule"
"i can NEVER get on the phone and when i do the office staff is usually rude. i had to switch psychiatrists because elizabeth clark wouldn’t listen to anything i had to say, she would increase meds to doses that were uncomfortable instead of trying new medications. i wish it wasn’t hard for me to find places that take my insurance otherwise id switch."
"This is the most unprofessional place I've been too by far. The receptionist and the doctors are always having conversations about the most random things behind the desk while several patients are waiting to be seen. If you have an appointment at 8 am, you'll be seen at 9 am. One of the doctors doesn't even show up in the building when the place opens! The doctors are so unprofessional and say the craziest things, wasting hours of time just talking about whatever they want to, half the conversatios I have with my doctor are about things totally unrelated that he just brings up out of nowhere. The receptionist is just plain rude and refuses to directly answer any questions asked, she barely even seems capable of having a conversation while she's on her computer. The whole office doesn't do telehealth appointments anymore, so anyone with any limitation that requires them to have over the phone appointments are screwed over because they don't seem to care. It seems like this whole place just doesn't care for their patients. If you take a medication with any stigma surrounding it, this is an awful idea because there's a good chance it's not prescribed here or they'll stop prescribing it soon. If you have the choice, please find a different psychiatrist. I do not recommend this place at all, find somewhere else, I can assure you it is not worth it. They brush off criticism as "hate" and "they just don't understand," it's frustrating. I highly recommend you find somewhere else that will be more understanding towards their patients, thanks for reading."
"Been going here for years, and I'm thinking I won't be going for much longer. Despite how helpful the nurse practitioners are (and the doctors WERE, before the pandemic hit), the administrative side of this office is textbook incompetence. Every single phonecall goes to a voicemail, and a return call is not always given; I was told that the calls are not handled at the offices themselves, instead routed through another group. The front desk staff have been condescending, impatient, and disorganized in the past, though newer reception staff have been more tolerable. I'm sure they're doing their best, but that "best" is not very good, and has seen no improvement for years. For how much healthcare costs in this country, there should be a vastly greater quality of service. I'll be looking into other locations very soon."
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