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Concentra Urgent Care
90 South Commerce Way, Bethlehem, Pennsylvania, United States
About the Concentra Urgent Care
Concentra Urgent Care is a leading healthcare institution located at 90 South Commerce Way in Bethlehem, Pennsylvania, United States. We specialize in providing urgent medical care services to patients in need of immediate attention. Our team of experienced healthcare professionals is dedicated to providing high-quality medical care in a timely manner. Whether you are suffering from a minor injury or illness, our facility is equipped to handle a wide range of medical conditions. Visit Concentra Urgent Care for prompt and efficient healthcare services in a comfortable and welcoming environment.
Photos of Concentra Urgent Care
90 S Commerce Way Ste 100 Suite 100, Bethlehem, PA 18017, United States
Opening hours of Concentra Urgent Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Concentra Urgent Care
"In addition to waiting for over an hour without being seen, they have deceptive business practices. They fail to tell you that your insurance won't cover what you made an appointment for. Don't you think that should have been disclosed at the time of making the appointment? Just a simple,"and by the way, we do not accept insurance for that. Would you still like to make this appointment? " Some professionalism would be nice"
"Unfortunately, it’s the people they employ at this location that makes it a bad location. I was sent here for an employment screening for tests and a physical. Despite arriving on time for my appointment, I waited over an hour in the waiting room before I was finally called back. Once I was called back, the nurse who took care of me was splendid. We quickly did my urine tests, she took my information and then we did my height/weight and then the vision test. It wasn’t until I was taken to have my blood drawn that the Unprofessionalism came rolling in. While waiting in the chair for almost ten minutes, there were two other nurses in the room who were distracting my nurse. The one was sitting there meowing like a cat, even my partner who was waiting in the room mentioned that you could wear the goofiness from the waiting room. The other was cursing as she was struggling to find something and while my nurse was setting up my shot, she had my nurse delay my care by making her get another shot ready for her patient rather than doing it herself. The two other nurses then still remained in the room while my blood was being drawn, completely unprofessional discussions being discussed in front of a patient. As someone who worked in healthcare previously, it’s a shame to know these are the people they are employing to work directly with patients. What’s worse is when I came back for a certain testing that I called in earlier about to make an appointment for. I was told exactly that it’s walk ins only and I can come anytime. No one told me anything about a cut off time until I got there the last hour of their business hours and was told by the same woman who told me on the phone to come anytime that I’m too late and they stop testing at 3. Before I could even leave, her and other people behind the desk shared giggles and said “she had all day.” Absolutely rubbish and shameless employees at this location. I hope they truly dive deep into this issue as I know I’m not the first to complain of them."
"I was told by the doctor to come and finish my eye exam portion of my physical that I would be able to walk right in, I brought my 2 year old thinking that was accurate we waited for an hour and they still had no idea how much longer! AWFUL DO NOT GO UNLESS YOU HAVE ALL DAY TO WAIT"
"I got there right when they opened and there were 4 people ahead of me. The woman at the desk was efficient and pleasant and kept the line moving along. The woman that did my testing was also very pleasant. I was done in less than an hour and it was a pleasant experience."
"The staff there is wonderful. For such a busy place they are so caring and patient. I never met a more caring group of people that deal with all kinds of problems and people & yet treat you like you were their only patient. To me, they are amazing. Especially, Annie. She made me feel like I've known her for years and yet I just met her. I highly recommend this group!!!"
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