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Penn State Health Urgent Care - Muhlenberg
4301 North 5th Street Highway, Muhlenberg, Pennsylvania, United States
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About the Penn State Health Urgent Care - Muhlenberg
Penn State Health Urgent Care - Muhlenberg is a healthcare facility located at 4301 North 5th Street Highway in Muhlenberg, Pennsylvania. This urgent care center provides convenient and efficient medical services for non-life-threatening illnesses and injuries. With a team of experienced healthcare professionals, patients can receive prompt and quality care in a comfortable environment. Whether you need treatment for a minor injury, illness, or require a physical exam, Penn State Health Urgent Care - Muhlenberg is dedicated to providing personalized and compassionate medical care to the community.
Photos of Penn State Health Urgent Care - Muhlenberg
4301 N 5th Street Hwy Suite 102, Muhlenberg, PA 19605, United States
Opening hours of Penn State Health Urgent Care - Muhlenberg
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
08:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of Penn State Health Urgent Care - Muhlenberg
"Awful. The doctor was awful. Rest of the staff fine. Please get different doctors in there. Jeez waiting over two hours for someone to just be argumentative and tell u nothing is wrong when your sick and totally lot arguing is so weird to me. And it started before the exam?? Like what."
"Went in to urgent care side for hip pain after I fell. Receptionist was nice. Nurse & P.A both nice. I was in and out so quicky. Not sure why so many people complain"
"**Worst health care experience of my life!!!** Waited over 2 hours with 1 sick child, 2 hyper kids, and myself sick as well. When we finally did see a provider (Jennifer Williams) she immediately came in the room very loud and gave a 3 minute lecture on viruses and how they work ect. Did not assess my daughter AT ALL! Never looked at her or laid hands on her. Said kids will just keep getting sick because of the season and we need to let them build their immune systems. Mean while my daughter been coughing for 2 weeks, so bad it makes her throw up. Nope, want concerned about it . Moves on to me I describe my symptoms, coughing, burning feeling in chest, feeling of not being able to breathe. Again I am given a very loud lecture by this provider, “a person that couldn’t breathe would be in the ER not standing here, clearly you can breathe because you can speak.” I said I know that I’m just trying to describe how I’m feeling, again yells at me the symptoms of of person that can’t breathe. Again I say I know that but that’s how I FEEL I’m not saying I can’t breathe, again she’s belittling me in a aggressive tone and speak. My 3 kids sitting with that fearful look in their eye a kid has when they are in trouble. I’m getting upset at this point, she wasn’t listening to me or even trying. She wrote me off the same as my daughter that there was nothing wrong with me. Offered to do a chest X-ray BUT said I can do it but it will just prove me right there’s nothing wrong. I am a nurse. I work with patients, nurses, doctors, lab techs ect every day. Never. Have I seen such a unpleasant, unprofessional provider patient interaction. I have never seen a provider speak to a patient in such a tone and manner. I also do know my medical terminology, body systems and functions as well. I’m not stupid. But I was talked to and belittled as such. It was incredible the amount of disrespect. Also, I am not one to seek doctors appointments. I probably go for myself 1x every 2-3 years. I have to feel like I’m dying to go for myself. To give you any insight of how horrible I was feeling in this moment and then to wait that long and then to be treated like that. I grew frustrated and said I’m leaving because your not going to help me, the provider (Jennifer Williams) says not a word ripes her gloves off in an aggressive manner and walks out. I leave with my kids. As we are walking to the car my kids are upset and scared asking my why that doctor was yelling and mean to mommy. Not only did you not help you also scared my children with your unprofessional behavior. I will be reporting this provider. I will be seeking a 2nd opinion for me and my daughter and if they do find something I will be seeking legal counsel against this provider and facility. Just reaffirms to myself how important positive, respectful treatment of our patients are when they are already feeling so sick it can be very impactful."
"I didn't believe it when someone else told me about similar treatment at this urgent care. My child was taken there by their brother because they said they were having trouble breathing & it was closest. The parking lot was all but empty - about 4 cars. When they got to the door they were told it was too full. When urgent care was informed my child was having trouble breathing they said to his brother you can take him to emergency. It was just about 3pm. They don't close until 4."
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