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Community Eye Care Specialists and Surgery Laser Center
2 Farm Colony Drive., Warren, Pennsylvania, United States
About the Community Eye Care Specialists and Surgery Laser Center
Community Eye Care Specialists and Surgery Laser Center is a leading institution dedicated to providing exceptional eye care services in Warren, Pennsylvania. Our team of experienced doctors and specialists are committed to delivering personalized care to each patient, utilizing the latest technology and techniques in the field. From routine eye exams to advanced laser surgery, we offer a wide range of services to meet all of your eye care needs. Visit us at 2 Farm Colony Drive to experience the highest standard of care for your vision health.
Photos of Community Eye Care Specialists and Surgery Laser Center
2 Farm Colony Drive., Warren, PA 16365, United States
Opening hours of Community Eye Care Specialists and Surgery Laser Center
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Community Eye Care Specialists and Surgery Laser Center
"When I got my glasses they were quite blurry. So had to make another appt. Fine, things happen. But they still didn't get the glasses right again so I called the office. I was told this time that due to insurance I had to wait 7 days before I could even make an appt. So waited the 7 days and called back and was now told that I would have to pay a second time in full for appt and for the same glasses that were never right to begin with. I was actually told that this is acceptable because if I had gone to a doctor's office instead and needed an antibiotic that I would pay for the antibiotic if it didn't work. And also that because I had to wait a total of four weeks to even get my glasses plus the additional other 7 day wait time that their 30 day policy was obviously over now. I don't think they should benefit by profiting even further from not getting someone's eyewear correct in the first place. Now I am out the $345 I paid. UNBELIEVEABLE!!!"
"They're horrible!!! I been sitting here now for OVER an hour just trying to get a 10 minute eye exam!!!! No contacts or bifocals or anything special just a simple exam...I wouldn't recommend this place for anyone with any kind of life and things to do... it's an all day process here"
"Was there on 2/9/23 consulting for eye. Scheduled surgery for March 8, 2023. On that day they insisted that i had to buy this eye facial cleaner $25 never opened. Got call 2/16/23 unable to do surgery so stop in the warren office where I went, to return the eye facisl cleaner and they said once it leaves it can't be returned. Very upset so don't buy until closer to time . We won't be going back there. They responded they would call me . Guess what never heard from them at all!! That's how they rectify an issue.. HaHaHa How professional are they.."
"This place is an absolute joke. Was given the wrong prescription for both my contacts and my glasses. Nothing was explained and the information I was given was pretty much the exact opposite of reality. I left there upset and angry and on my way to Walmart to buy a new pair of reading glasses. They do not stand behind what they sell."
"Would not recommend this provider. They did not discuss treatment options for my condition; just opted for the most expensive solution after telling me twice prior to my appointment that my insurance would cover it. I even called them after they received the EOB from my insurance provider, and they still told me I had a zero balance and that what the insurance company had paid covered the services I'd received there. Then I received an invoice for $350. Their explanation - they must have looked at the wrong file or read the EOB wrong when I called them. Not a good business practice to make the patient pay for your mistakes. What's worse is my eye condition has not been corrected and I'm having to see a doctor outside of my network for additional help with it because I certainly would not return to this provider. 8/2/22 update to provider response - Your genuine concern falls flat as does your comment about commitment to helping patients. I called your office multiple times relative to being provided misinformation by your staff on three occasions, and was told nothing could be done to right your errors. I will not be returning to your office since it's impossible to have any trust or confidence in your services."
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