Banfield Pet Hospital

"Don't go here during the weekend, there's one working who makes a lot of careless mistakes. We went to have our beloved cat cremated and at first the young woman with long braids told us the cost would be $300. When we showed up she said oh sorry that was the price to have a pet spayed/ neutered. She seems very incompetent or just doesn't care to work there. Then the same young woman told the wrong name to the vet and we almost went home with another animals remains. I just don't think she's truly knowledgeable just yet."

"We have used this Banfield for our cats for several years now and they are the best and most friendly vets that we have dealt with. They are extremely knowledgeable. The plans are not the cheapest, especially if you have multiple pets. However, one accident or issue would cost you more than the lifetime of the plan. So it balances out."

"My dog needed a teeth cleaning and I usually bring him to petsmart for his grooming and like it so I decided to call their in house hospital to see if they could let me know how much they charge for the cleanings and proceed booking. They told me they could not give me a quote on the phone and I would need to pay a $67 or so fee for an appointment and then they could let me know the cost to clean his teeth. Well after I paid the amount, my dog was out in literally 2 minutes of going in. They refused to give me an actual quote on paper and would only give me information on certain monthly plans. Finally after going back &forth she informed me it would range from 300-400 +another appointment fee which was fine ! I made his appointment strictly for the basic cleaning thinking it would come to about 367 or so and of course not! Day of the appointment they tell me my dog had to of been fasting or they would charge for extra meds. They also charged me the maximum (400) with no reason. Simply saying they are sorry I was given wrong information previously. I was so upset I just canceled his appointment but I truly feel I was scammed. Why all the hidden fees and misleading information. They keep mentioning this package and I’m so over it at this point."

"Banfield of Marlton is the only place I will take my pets. They are professional, respectful and grateful when you walk in and ask any questions. There is a tall lady with dark hair that is always at the counter when I walk in the store. If I was not retired I would hire her on the spot for her professionalism. That goes for all I have encountered who have been helpful and keep our Dog, Remington healthy and happy."

"The Moorsetown Banfield (the one near the Moorsetown mall) is the best! The staff at the front reception desk are always excited to see my dog when he comes in everytime and the couple of vets that work there are always very good with handling my dog and are spot on with diagnosising whatever issue he has. Banfield always makes sure my dog gets in immediately when he is sick, like within a couple hours of me calling."